senior project manager - digital onboarding transformation in sydney cbd

posted
job type
temporary
apply now

job details

posted
location
sydney cbd, new south wales
job category
IT & ICT
job type
temporary
working hours
Full-Time
experience
6 years
reference number
90M0356294_1543370273
phone
0282 353 353
apply now

job description

Excellent opportunity has arrived to join a leading organisation as a Senior Project Manager in their Sydney office in a 12 month contract.

The Senior Project Manager will be responsible for the Digital onboarding transformation suite of projects including identification and verification projects as well as the National Consumer Protection Framework projects. These projects aim to significantly improve the customer experience.

On a daily basis you will be involved in:

  • End to end management and governance - Direct and control the projects end to end bringing together appropriate stream leads across CRM, Risk, Technology, Contact Centres & Retail channels, Legal, Regulatory, Finance, Change Management
  • Define the scope, plan, and manage all deliverables for the projects. Work closely with the business owners to ensure that the Customer strategy and transformation objectives are translated in to the scope and plans.
  • Manage stakeholders with a focus on (i) ensuring collaboration between CRM and Risk (ii) influencing Technology delivery efficiency and quality (iii) Senior Sponsorship engagement
  • Manage competing priorities, interdependencies and milestones across the projects, risk management, issue escalation/resolution, scope change and implementation planning
  • Open and consistent communication with key internal and external stakeholders

To succeed in this role you will have:

  • Identification and authentication processes and systems
  • Risk Management
  • Digital & CRM Platform and process knowledge
  • Data Management & Governance

More importantly, the role requires strong project management & stakeholder management capabilities across CRM, data, digital and risk teams:

  • High level of Project Management skills with a proven ability to deliver projects objectives on time and within budget
  • Outcome focused with demonstrated ability to meet business outcomes and deadlines
  • Experience with negotiation, consultation and communication within a complex project environment
  • Stakeholder management of sponsors
  • Demonstrated experience with and knowledge of Project Management discipline, principles and practice in Agile environments
  • Post-graduate qualifications
  • Certification in PRINCE2 or PMBoK or equivalent methodology
  • Demonstrated ability to create documents including business cases, steering committee papers, presentations, technical and commercial content


An excellent daily rate is on offer for the successful candidate.

Please call Ben Cary at Randstad Technologies on 02 8235 3353 for confidential discussion or just hit the apply button below.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Senior Project Manager - Digital

qualification

Digital
Identification and authentication processes and systems
Risk Management
Digital & CRM Platform and process knowledge
Data Management & Governance

educational requirements

Bachelor Degree