senior project manager - onboarding transformation in sydney cbd

posted
job type
temporary
salary
AU$ 1,000 per day
apply now

job details

posted
location
sydney cbd, new south wales
job category
IT & ICT
job type
temporary
working hours
Full-Time
salary
AU$ 1,000 per day
experience
5 years
reference number
90M0356294_1533079111
phone
00 00
apply now

job description

Senior Project Manager – Sydney CBD

A leading wagering and gambling company based in the Sydney CBD, are searching for a Senior Project Manager to join their team on an initial 6 month contract.

The Senior Project Manager will be an integral member of the program team responsible for delivering and implementing a strategy to improve customer experience.

On a daily basis you will:

  • Provide reporting of status, including progress, completion outlook, and budget actuals/forecast to PMO, sponsors and stakeholders.
  • End to end management and governance - Direct and control the projects end to end bringing together appropriate stream leads across CRM, Risk, Technology, Contact Centres & Retail channels, Legal, Regulatory, Finance, Change.
  • Define the scope, plan, and manage all deliverables for the projects.
  • Manage stakeholders.
  • Manage competing priorities, interdependencies and milestones across the projects, risk management, issue escalation/resolution, scope change and implementation planning
  • Open and consistent communication with key internal and external stakeholders
  • Follow enterprise project management methodologies, tools and governance processes
  • Ensure compliance with contractual agreements and regulatory obligations
  • Budget management and tracking

To succeed in this role you will have:

  • Stakeholder management of EGM level sponsors
  • IDV and authentication processes and systems
  • Risk Management
  • Digital & CRM Platform and process knowledge
  • Data Management & Governance
  • High level of Project Management skills with a proven ability to deliver projects objectives on time and within budget
  • Outcome focused with demonstrated ability to meet business outcomes and deadlines
  • Experience with negotiation, consultation and communication within a complex project environment.
  • Demonstrated experience with and knowledge of Project Management discipline, principles and practice in Agile environments


Please hit the apply button below or contact Alice Maslen on 02 8235 3325 for further information and a confidential conversation.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Senior Project Manager, IDV, customer experience, customer on-boarding

qualification

PRINCE2 or PMBoK

educational requirements

Bachelor Degree