senior systems administrator in Melbourne CBD

Melbourne CBD, Victoria
job type
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job description

Our client is a global university of technology, design and enterprise. Our mission is to help shape the world through research, innovation, teaching and engagement, and to create transformative experiences for our students, getting them ready for life and work.

About the role:

The Senior Systems Administrator will require Microsoft infrastructure skills that demonstrate experience in technologies such as current Windows Server operating systems, Windows Server Features and Roles, Windows Clustering, Office 365, Microsoft Exchange Online and System Centre Current Branch (e.g. SCCM, SCOM and Orchestrator).

Key Responsibilities of the Role:

  • Maintain a depth of knowledge of the Office365 and Exchange services, associated hardware and best practices.
  • Act as a Subject Matter Expert (SME) for SCCM, SCOM and AD services providing expertise and guidance to wider team, projects, and initiatives.
  • Provides expertise and support on use of methods and tools.
  • Ensure effective and efficient resolution to incidents, service requests and problems as per the documented service level agreements, ensuring that junior team members are included and supported throughout remediation and provisioning of all ticketing utilising and embracing ITIL to ensure a consistent development of processes and procedures.
  • Take a leading role in providing expert systems analysis and design support in accordance with projects, minor works or operational requirements.
  • Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a particular resource or service.
  • Provides advice, assistance and leadership associated with the planning, design and improvement of service.
  • Develop and maintain close working relationships across ITS, business stakeholders and external parties (as part of SME role) and seeks to fully address client needs, enhancing the capabilities and effectiveness of team deliverables and initiatives.

This is a great opportunity to work at a global organistation. If you think this is you, please do APPLY NOW. Looking for the right candidate to start ASAP!


System Administrator, Networks Administrator
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