service coordinator in australia

posted
job type
temporary
salary
AU$ 55,000 per year
apply now

job details

posted
location
australia
job category
administration & office support
job type
temporary
working hours
Full-Time
salary
AU$ 55,000 per year
reference number
90M0365662_1540952662
phone
00 00
apply now

job description

Responsibilities of the role:

  • Handle inbound & outbound calls from customers, service technicians and sub contractors
  • Allocate service jobs to service technicians/subcontractors efficiently to maximise service availability
  • Enter detailed information for repairs onto the MS Excel spread sheet and other systems
  • Ensure customers are updated regarding the progress of their job request e.g. inform them if there are any delays etc.
  • Obtain required paperwork from the service technicians and subcontractors
  • Create purchase orders and process invoices using the SAP, Pronto or MYOB
  • Arrange spare parts for service tech’s when required
  • Other general administrative duties


Experience/skills required for this role:

  • Extensive Service Coordinator experience allocating jobs to service tech’s and sub-contractors
  • Proficient in using the SAP, Pronto OR other well-known ERP systems
  • Excellent communication skills
  • Excellent attention to detail, fast & accurate typing speed
  • Exceptional organisational and time management skills
  • Ability to work in a busy, fast-paced work environment
  • Highest level of professionalism
  • Available to commence ASAP!

Please note: Only applicants eligible to work in Australia will be considered

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Service Coordinator, Scheduler

qualification

NA

educational requirements

Secondary School/High School