service desk analyst in Melbourne CBD

Melbourne CBD, Victoria
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job description

We are looking for a passionate and driven Service Desk Analyst to work in a small team. You will be providing general MS Windows support, Office 365 support, new user provisioning and working in the Microsoft Environment, utilising Active Directory and Citrix.

This is a great opportunity for the right junior candidate looking to gain further exposure in an environment where they can learn and take ownership once up to speed.

Candidates must have gained experience in the following to be suitable:

Key Requirements

  • Strong business acumen and customer service
  • Highly self-motivated
  • Experience in high call / ticket volume environment
  • Good Problem solving logic
  • Office 365
  • Windows 10

Experience in SAP and Service Now will be highly regarded.

Personally you will be driven, dedicated and willing to learn with a can-do attitude!

Candidates must have a permanent work visa and be eager to build upon their existing skillset and grow within the IT industry.


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