team leader - client services in melbourne cbd

posted
job type
permanent
salary
AU$ 80,000 per year
apply now

job details

posted
location
melbourne cbd, victoria
job category
banking & financial services
job type
permanent
salary
AU$ 80,000 per year
reference number
90M0345757_1526021048
phone
00 00
apply now

job description

Responsibilities:

- Contribute to and support the Client Services strategy and support and drive the team culture, engagement and improve productivity

- Implement new processes to manage workflow and process improvement across the team

- Manage stakeholder relationships

- Managing scorecards and productivity of the team and developing career pathways to attract and retain talent and managing recruitment as required

- Manage processes and quality across the team and to ensure all team members meet quality and compliance standards and provide technical coaching sessions

- Provide technical support, compliance support and manage the delivery of training support and resources across the team

- Ensure clients' needs are effectively addressed and team processes run smoothly in relation to the lodgement and completion of business and across client interactions

To be considered for the role:

3+ years in Financial Planning Administration leadership

DFP

To learn more about the company and the role, contact Geraldine on 03 8319 1165 or email geraldine.libatique@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Client Services Manager, Team Leader,

qualification

Degree Qualified
3+ years in Financial Planning Administration Leadership
DFP

educational requirements

Bachelor Degree