team member | customer maintenance | available immediately in Melbourne CBD

posted:
location
Melbourne CBD, Victoria
job type
Temporary
reference number
90M0300886_1492474162
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job description

Company Overview

Due to business growth multiple opportunities have arisen to join an industry leader within insurance working within their maintenance team. Day to day this role will see working as part of a supportive innovative team delivering a superior service to customers and internal stakeholders. You will responsible for managing the inbox, processing requests and responding to enquiries.



Key Responsibilities

  • Action customer transaction and service requests
  • Update and maintain customer records
  • Letter and correspondence creation
  • Liaise with Advisors and clients to fulfil service and processing requests within SLA’s
  • Provide a superior service to customers
  • Assist with enquiries and escalate if required
  • Build strong relationships with internal stakeholders



Key Requirements

  • Relevant tertiary qualifications
  • 1-2 years experience working in the finance sector
  • Excellent written and verbal communication skills
  • Available for an immediate start



To Apply

If this sounds like an opportunity you are interested in and you meet the above criteria please follow the links to apply online or alternatively contact Hannah Ebers for confidential discussion.

apply now