trustee claims associate in sydney cbd

job type
AU$ 90,000 per year
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job details

sydney cbd, new south wales
job category
insurance & superannuation
job type
working hours
AU$ 90,000 per year
2 years
reference number
00 00
apply now

job description

A leading financial institution institution has created a fantastic opportunity for an experienced claims professional to join their high performing division.

Abut the role:

Reporting to the Claims Team Leader, the purpose of this role is to act as an advocate for members.

Managing a portfolio of customer claims you will achieve this through the assessment and management of declined claims, Conduct independent reviews on behalf of the Trustee of all adverse decisions made by the insurer to determine whether the decision is fair and reasonable and pursue any claims where prospect of success and manage relationships with your internal and external stakeholders.

About you:

  • 2+ years life insurance claims (Group or Retail) assessment experience including knowledge
  • Understanding of insurance legislation and regulations
  • Demonstrated understanding of the role, functions and obligations of the Trustee
  • Strong complaints handling, and dispute resolution experience
  • Strong written and verbal communication skills.

How to apply?

If you’re an energetic individual, who always goes above and beyond and possesses a strong customer focus, then this is the ideal role for you. Please get in contact with Kristian Tan - 0282983813 or alternatively please forward a copy of your resume to

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Claims, Life Insurance, Retail Claims, Group Claims, Mental Health, Income Protection, Critical Illness, Team Manager, Team Leader, Insurance, Rehabilitation, Case Management, Claims Consultant, Claims Assessor, Claims Advisor.


Tertiary qualifications will be looked upon favorably.

educational requirements