3 jobs found in geelong, victoria

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    • geelong, victoria
    • permanent
    • AU$68,000 - AU$70,000 per year
    • full-time
    Our client is a fast growing mover within the utilities sector and is looking for a Senior customer solutions consultant to join their growing contact centre team. Duties will include but not limited to:Be the first point of contact for all phone based and written customer requests and with a view to resolve on the first call. Will 50% phone based and 50% team coaching Dealing with a variety of customer requests both large and small e.g. bill enquiries (inbound and outbound), complaints, payments, move ins/move outs. Received, over the phone and in written communications (mail and electronically). Look after day to day customer enquiries and complaints for all customers whilst working with a view to continuously improve outcomes. Be willing to learn all aspects of the retail business, and perform additional duties within the department as required by the manager Uphold Company’s compliance obligations at all times, manage and keep up- to date with particular focus on the compliance obligations allocated to the position title Will be involved in coaching of other staff and providing feedback to agents Implement process improvements, writing and amending work instructions and be on the phone queue when required To be considered for the role you will have: Must have proven experience in the utilities space specifically gasA customer fist approach always looking for quick positive outcomesKnowledge of the electricity compliance and regulatory lawsExcellent communication skills both written and verbalThe ability troubleshoot difficult customer queries in a positive and timely manner If this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is a fast growing mover within the utilities sector and is looking for a Senior customer solutions consultant to join their growing contact centre team. Duties will include but not limited to:Be the first point of contact for all phone based and written customer requests and with a view to resolve on the first call. Will 50% phone based and 50% team coaching Dealing with a variety of customer requests both large and small e.g. bill enquiries (inbound and outbound), complaints, payments, move ins/move outs. Received, over the phone and in written communications (mail and electronically). Look after day to day customer enquiries and complaints for all customers whilst working with a view to continuously improve outcomes. Be willing to learn all aspects of the retail business, and perform additional duties within the department as required by the manager Uphold Company’s compliance obligations at all times, manage and keep up- to date with particular focus on the compliance obligations allocated to the position title Will be involved in coaching of other staff and providing feedback to agents Implement process improvements, writing and amending work instructions and be on the phone queue when required To be considered for the role you will have: Must have proven experience in the utilities space specifically gasA customer fist approach always looking for quick positive outcomesKnowledge of the electricity compliance and regulatory lawsExcellent communication skills both written and verbalThe ability troubleshoot difficult customer queries in a positive and timely manner If this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • geelong, victoria
    • permanent
    • AU$26.00 per hour
    • part-time
    To plan and prepare nutritious, well-presented and appropriate meals and snacks for children 0-6 years of age. The cook is totally responsible for implementation of the Food Safety Program, to ensure total compliance with all relevant requirements of the Food Safety Program and with the National Quality Standards/Framework.Thorough documentation of all records in the Food Safety Program.You will have worked in a similar environment and have Supervision skills. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    To plan and prepare nutritious, well-presented and appropriate meals and snacks for children 0-6 years of age. The cook is totally responsible for implementation of the Food Safety Program, to ensure total compliance with all relevant requirements of the Food Safety Program and with the National Quality Standards/Framework.Thorough documentation of all records in the Food Safety Program.You will have worked in a similar environment and have Supervision skills. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • geelong, victoria
    • temporary
    • AU$50.00 - AU$50.00, per hour, plus superannuation
    • full-time
    Our client, a Geelong based government agency is seeking a skilled Recruiter - IT Sector. You will coordinate attraction strategies, onboarding processes, job briefs, candidate management and talent related acquisition duties. A fast paced inhouse recruiting team, you will have the skill set in place to keep pace with the demands of this busy role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a Geelong based government agency is seeking a skilled Recruiter - IT Sector. You will coordinate attraction strategies, onboarding processes, job briefs, candidate management and talent related acquisition duties. A fast paced inhouse recruiting team, you will have the skill set in place to keep pace with the demands of this busy role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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