customer service employee in bruxelles

posted
job type
cdi
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job details

posted
location
bruxelles, brussels hoofdstedelijk gewest
job category
Services Administratifs
job type
cdi
reference number
RSBE480072
phone
02 209 12 50
apply now

job description

- Answering to clients' questions (usually restaurants) regarding the services via telephone as well as email and social media - Keeping an eye on incomplete orders and passing on the information about the orders to the restaurants via telephone, when they did not arrive there automatically; - Answering questions and complaints regarding payments, merchandise articles, reviews, technical issues, etc - Close cooperation with other departments within the company.

qualification

- Excellent Portuguese skills and fluency in either French or Dutch - both written and spoken; - You finished an apprenticeship and/or have relevant work experience; - Good knowledge of MS Office programs; - You know how to stay calm in stressful situations and remain friendly and solution-oriented; - Writing professional emails to clients comes naturally to you; - You are available to work in shifts, in weekends and on public holidays (between 9:30 AM & 11 PM) Salary depending on your professional work experience Fixed contract after interim period