customer service manager in gent

posted
job type
vast
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job details

posted
location
gent, oost-vlaanderen
job category
Industrie
job type
vast
working hours
Full-time
reference number
RSBE493996
phone
09 235 72 34
apply now

job description

As a Service Center employee, you will be the connection between our Market Units/Dealers/Clients and a great variety of internal departments within our global organization. A strong customer mindset in different languages is key. Job description Control and manage the process of urgent orders Discuss, control and manage special orders and requirements Address the proper people to solve problems in case of errors Cooperate with internal and external stakeholders Give advice on logistical and commercial solutions or alternatives Improve processes and way of working which are beneficial for both our department and the customers Represent our organization towards the network via daily operational work, meetings and events Occasional but predefined late shift (10:30hrs - 19:00hrs) Occasional but predefined Saturday morning work

qualification

You have a higher degree of education You master Dutch/English/French/German You have an understanding on how to work with customers You have affinity with numbers and routines You are a team player ! Offer Full time job Flex (start-up between 8:00hrs and 9:00hrs) Training program necessary to perform the job in a quality assured way