customer service medewerker (m/v) regio zedelgem

posted
job type
tijdelijk
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job details

posted
location
zedelgem, west-vlaanderen
job category
Productie & Industrie
job type
tijdelijk
working hours
Full-time
reference number
RSBE493271
phone
050 45 62 81
apply now

job description

- First line support for customers and dealers questions; - Follow up on reported issues to ensure complete customer satisfaction; - Prioritize and report most frequent issues, sharing them within local precision teams or escalating within the different teams within the regions; - Develop training material and keep current material up to date based on new product and feature launches, as well as on feedback received during delivered sessions; - Deliver customer face-to-face training onsite; - Interface with local specialists to coordinate specific actions needed with dealers and/or customers; - Develop new customer services in order to ensure best-in-class service approach in the local market; - Support, during offseason, on commercial field activities such as demonstrations, customer trainings, fairs etc.

qualification

- Bachelor degree in a technical or agricultural field. - Highly motivated for serving customers; responsible and well organized. - Good team player capable of multitasking - Willing to travel when needed; has a positive can-do mentality - Clear presentation, good administrative and communication skills; - Good written and verbal communication skills in Mainly Dutch, preferably also French and English. Other languages are an asset. - A strong background in Microsoft Office programs: Outlook, PowerPoint and Excel - In possession of drivers license. - Een aantrekkelijk salarispakket dat jouw capaciteiten en ervaring perfect weerspiegelt. - Een positie in een (internationaal) bedrijf dat vernieuwing ademt. - Wij voorzien een intensieve opleiding zodat je kan groeien in je vak. - Er zijn diverse doorgroeimogelijkheden in functie van prestatie en competenties. - Niet onbelangrijk; je komt terecht in een aangename werkomgeving en een dynamisch team.