customer service medewerker in Evere

Evere, Brussels Hoofdstedelijk Gewest
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job description

First-line contact person for LAT Customers regarding all kind of customer service issues Ÿ product recommendation and technical support Ÿ order and quotation input and follow-up Ÿ claim & return handling Ÿ focussed customer visits where- and whenever necessary Ÿ formulate and document technical proposals in cooperation with the Account Manager Ÿ inform customers on changes and new products in cooperation with the Account Manager Ÿ administrative support Ÿ contact with factories with regard to offers, orders and claims


Your profile ¿ you have a basic technical knowledge and willing to learn ¿ you are tri-lingual: you speak fluent Dutch, French and English, have knowledge of AS400/ SAP and you work with MS Office ¿ you have good analytical skills, are organised and precise ¿ you combine a customer focus with a commercial flair ¿ you are a team player, self-driven and flexible but also able to work independently ¿ with a pro-active mind, you achieve results and lift the customer service to a higher level
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