risk, fraud & payment (rfp) analyst in erembodegem

posted
job type
tijdelijk
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job details

posted
location
erembodegem, oost-vlaanderen
job category
Toerisme
job type
tijdelijk
reference number
TTBE432741
phone
053-769775
apply now

job description

As RFP Analyst you are responsible for the daily monitoring of incoming and outgoing payments. Also, will you be responsible for the investigation of suspicious activities on the platform and for AML (Anti-Monkey Laundering) Checks, according to the KYC principles. Position: - You will be monitoring on a daily basis all inbound and outbound payments and will be checking upon new registrations (customer assesment, client account screening,...) in order to detect any suspicious activities; - You take correct and in a timely manner correct measures upon identification of abuses; - You perform the checks which Napoleon Games is obliged to do by the Belgian Gaming Commission and report on these; - You investigate on compliance tickets; - You check all inbound payments with payment providers and liase with them in case of issues; - You are analysing fraud trends and transaction patterns; - You actively contribute to the identification of and repporting on improvement areas with regards to the company procedures; - You are expected to generate reports on a daily, weekly basis on incidents, abuses, suspicious activities,... ; - You will provide 2nd line support to your Costumer Service colleagues.

qualification

- You have at least a bachelor degree and have at least 1 year of experience in a similar role, in online business, in risk and fraud; - You have a strong understanding of AML processes and guidelines; - You excel in analytical skills and you have the ability of identifying patterns and trends to convert them into preventive or corrective measures; - MS Office and ie Excel and PowerPoint have no secrets for you; - Experience in writing queries in MySQL would be a plus; - You differ yourself by having a firmly developed common sense; - You are fluent in Dutch and English (in writing and spoken); knowlegde of French would be a nice to have; - You are very customer oriented and capable of understanding a client's reasoning (think like a player-client); - You have a strong problem-solving mindset; - You have knowledge of at least a strong affinity with online gambling; - You are someone always thinking in terms of 'continuous improvement': coming up with ideas (take initiative) to improve ways of working, to enhance procedures,...; - You are able to draw conclusions based on high volumes of data and report accordingly in an appropriate way; - You are flexible and have great attention to detail, are accurate and able to work towards set KPI's. Napoleon Games offers you a challenging position in a unique, fast moving and dynamic environment, situated in Aalst. Your drive to the office ends where the traffic gets stuck... In return for your passion and expertise, Napoleon Games offers you an attractive salary package with advantages.