service sales administrator (m/v) (till september 2018, maybe longer) in heverlee

posted
job type
tijdelijk
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job details

posted
location
heverlee, vlaams-brabant
job category
Industrie
job type
tijdelijk
reference number
TTBE423099
phone
016/27.04.14
apply now

job description

In the Service Department, you are responsible, together with your colleagues, for selling services from the Service product range (upgrades, spare parts, extended repairs and maintenance contracts). - You will issue quotes, handle all customer communication on these issues and in some cases issuing the invoice. - Follow up quotes 'defend' and 'contend' - Close cooperation within service and other departments is crucial for improvement of service quality and to ensure customer satisfaction. - Customer satisfaction by proper response time and prompt deliveries - Develop and undertake proactive approach by phone and/or mailings - Further optimization Service quality - Correct bookings in ERP system (work orders, maintenance contracts,...)

qualification

- Excellent organization and follow-up skills - Strong communication and facilitation skills with demonstrated ability to present complex information and issues in a user friendly manner - Ability to relate to customers, their views and issues - Experience with MS office & ERP system is a big plus - Can easily communicate in Dutch, English and French - You are eager to learn, self-motivating and you can work independently - You are a team player - You are punctual and tidy - You are flexible - You act positive and customer oriented Challenging temporary position in an international company near Leuven.