team manager in watermaal-bosvoorde

posted
job type
vast
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job details

posted
location
watermaal-bosvoorde
job category
Financiële dienstverlening
job type
vast
working hours
Full-time
reference number
TTBE441430
apply now

job description

Our client is currently looking for a Team Manager contact center. Are you looking for an employer who values initiative, communication and improvement? Are you customer driven and a real people manager ? Would you like to be part of a dynamic company? As an online bank, we are constantly developing ourselves, our technology and we always do our best to respond to our customer's need. In the role of Team Manager contact center , you will be responsible for the qualitative and quantitative results of a part of the contact center . Together with the management team of the contact center you participate in different projects striving to be the Best in Class contact center. You coach and motivate your team to deliver an excellent customer experience through all communication channels. Contact Center

qualification

Enseignement Général Humanités générales Grade professionnel de bachelier Grade académique de master Français Comprendre: Très bon / Parler: Très bon / Lire: Très bon / Ecrire: Très bon Néerlandais Comprendre: Très bon / Parler: Très bon / Lire: Très bon / Ecrire: Très bon We are looking for a colleague with contact center experience , talent for taking on and making happen, interested in contributing actively to the company. Are you this person? Desired skills and experience: · A bachelor or equivalent by experience · Proven Experience contact center · Knowledge of the financial sector is an asset but not mandatory · French and Dutch (English is a plus) · Flexible · Good communicator ( verbal and written) Fonction: Plus de 5 ans Général: Plus de 5 ans