team manager in watermael-boitsfort

posted
job type
cdi
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job details

posted
location
watermael-boitsfort
job category
Services Financiers
job type
cdi
working hours
Full-time
reference number
TTBE437436
apply now

job description

Our client is currently looking for a Team Manager contact center. Are you looking for an employer who values initiative, communication and improvement? Are you customer driven and a real people manager ? Would you like to be part of a dynamic company? As an online bank, we are constantly developing ourselves, our technology and we always do our best to respond to our customer's need. In the role of Team Manager contact center , you will be responsible for the qualitative and quantitative results of a part of the contact center . Together with the management team of the contact center you participate in different projects striving to be the Best in Class contact center. You coach and motivate your team to deliver an excellent customer experience through all communication channels.

qualification

We are looking for a colleague with contact center experience , talent for taking on and making happen, interested in contributing actively to the company. Are you this person? Desired skills and experience: · A bachelor or equivalent by experience · Proven Experience contact center · Knowledge of the financial sector is an asset but not mandatory · French and Dutch (English is a plus) · Flexible · Good communicator ( verbal and written)