access services rep ii 26906 markham

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job details

markham, ontario
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Administrative Support
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job description

Our client, a Top 5 Bank, is looking for an Access Service officer for an 8 months contract in Markham!

Pay Rate: 18/hr

Start Date:July 10th, 2018
Shift schedule: Mon-Fri, 8:00am - 5:00pm

Job Responsibilities:
-On-boarding applications onto the mainframe and billing systems within the established Service Level Agreement accurately.
-Responding to all requests from the business partners in a timely manner.
-Ensuring that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
-Identifying automation and/or process improvement opportunities continuously.
-Creating a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.

-Gain Top 5 Banking working experience
-Lot of exposure to executive level
- foot in the door
-TTC accessible

Must Haves:
- Access skills
- Excellent communication skills
- Excellent Typing/Data entry (speed and & accuracy)
- experience with Lotus Notes?
-2 years of customer service experience
-2 years of Microsoft Office
-2 years of Strong analytical and problem solving skills.

* Clear credit and criminal check required *

Interested in this position? Apply online today!

Qualified candidates will be contacted.


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Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.