access services rep ii 26906 markham

posted
job type
temporary
apply now

job details

posted
location
markham, ontario
job category
Administrative Support
job type
temporary
reference number
2098567STFEN
apply now

job description

Our client, a Top 5 Bank, is looking for an Access Service officer for an 8 months contract in Markham!

Pay Rate: 18/hr

Start Date:July 10th, 2018
Shift schedule: Mon-Fri, 8:00am - 5:00pm

Job Responsibilities:
-On-boarding applications onto the mainframe and billing systems within the established Service Level Agreement accurately.
-Responding to all requests from the business partners in a timely manner.
-Ensuring that negotiated fees are input properly into the billing system and that all steps are followed when processing monthly billing.
-Identifying automation and/or process improvement opportunities continuously.
-Creating a positive customer experience at every interaction and look for ways to contribute to the ongoing improvement of the customer experience.


Advantages
-Gain Top 5 Banking working experience
-Lot of exposure to executive level
- foot in the door
-TTC accessible


Qualifications
Must Haves:
- Access skills
- Excellent communication skills
- Excellent Typing/Data entry (speed and & accuracy)
- experience with Lotus Notes?
-2 years of customer service experience
-2 years of Microsoft Office
-2 years of Strong analytical and problem solving skills.


* Clear credit and criminal check required *

Interested in this position? Apply online today!

Qualified candidates will be contacted.



Sophia,
Vittoria,
Angel,
Alie,
Katie

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.