bilingual brand ambassador - $45,000 - north york in toronto

job type
$ 45,000 per year
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job details

toronto, ontario
job category
Contact Centre and Customer Care
job type
$ 45,000 per year
reference number
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job description

Are you passionate about customer service and consider yourself to be a goal-oriented individual? Above all, you're passionate about Food and Beverage. Your health is important to you, you are the so-called foodie in your network and in your past time you enjoy inspiring and sharing with others great recipes, restaurants or upcoming food trends. One of the largest food and beverage companies is seeking people who share their values. If you are outgoing, friendly and known for your love of of all things food related, this is the role for you!

As a Bilingual Brand Ambassador, you will be responsible for delivering a one of a kind guest experience. You are strategic and a so-called problem solver, you will not read a script but rather engage with customers authentically. You will work closely with others in the customer experience center and other diverse departments like eCommerce, marketing, shipping, stores and social media to empower guests. As an ambassador, you’re at the heart of guest experience. Handling interactions with respect and empathy is vital to maintaining a positive and supportive and atmosphere for everyone.

This role is more than a job, it is a community. As a part of the Brand Ambassador team, you will be immersed in an upbeat, positive community that loves food and beverage as much as you do. This is not your average call center, we use several channels including Facebook, Instagram, Twitter, email, blogs and phone.

A few perks of the job:
- Competitive salary $45,000
- Direct hire position, annual renewable contract
- Ideal North York location, 1 minute from the TTC, 5 minutes from the 401
- Fun, modern work atmosphere with store onsite
- Comprehensive benefits plan after 3 months
- Career opportunities and ability to grow within various departments

As of one of the largest food and beverage companies in Canada, the #1 priority is to ensure that each and every guest feels they're being heard when they have questions, ideas or complaints. As a part of our ambassador team, you understand, love and truly embrace being an ambassador of the brand and products.

In a nutshell, you:
-excel at providing guests with a positive, upbeat experience
-have a passion for or are involved in food and beverage products
-communicate flawlessly in English and French both written and verbal
-are described by friends as upbeat, optimistic, passionate, friendly and authentic
-are responsible, dependable and manage your time well
-are tech savvy; Microsoft Office proficiency is a must
-know what Facebook, Twitter and Instagram are and are an active user of social media

Interested? Send your resume to or apply directly to the posting using your Randstad profile.

Good to know you!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.