bilingual customer service - financial technology - mississauga

posted
job type
permanent
apply now

job details

posted
location
mississauga, ontario
job category
Contact Centre and Customer Care
job type
permanent
reference number
2115386STFEN
apply now

job description

Are YOU fluent in French and English?
Are YOU looking to get into a forward thinking company with a Google environment?
Are YOU customer centric and love to help clients solve issues?

If you answered yes to all of the above questions, this could be your next career move! This is a great opportunity to work for a leader in the tax and accounting software industry.

As a Bilingual Customer Service Representative you would...
- Be the ambassador of French service & support
- Resolve customer escalations as needed
- Complete inbound calls and resolve customer inquiries by phone and email
- Act as a subject matter expert on key customer trends

Advantages
- Permanent opportunity
- Competitive base salary
- Up to 10% quarterly bonuses
- 3 weeks vacations
- Benefits after 90 days
- Hours: Monday to Friday, 9am to 5pm
- On site gym, games room and cafeteria (with a chef!)
- Conveniently located in Mississauga near 401 and Dixie Road

Qualifications
- Fluently bilingual (French & English
- 2-3 years of customer service/call centre experience
- Strong proficiency with MS Office
- Outgoing personality with a "team first" attitude

How to apply:
1. Apply online
2. Send your resume to ruchita.dhanetia@randstad.ca

Sara,
Krisha,
Ruchita

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.