bilingual customer service representative in burnaby

posted
job type
permanent
salary
$ 37,000 per year
apply now

job details

posted
location
burnaby, british columbia
job category
Contact Centre and Customer Care
job type
permanent
salary
$ 37,000 per year
reference number
2120107STFEN
apply now

job description

Are you French Bilingual and looking for a great opportunity in Customer Service and to be part of an awesome team in Burnaby? Are interested in the health and fitness industry with a passion for running? If so, this may be the perfect opportunity for you. We strive towards leading healthy lives, making a difference and doing meaningful work.

We are currently looking for a Bilingual Customer Service Representative to join our team in Burnaby. The main responsibilities of this role includes providing excellent customer service to our retailers and customers by reviewing and tracking orders whilst maintaining strong relationships.

Other responsibilities include but are not limited to:

• Ensure future orders are shipped timely and accurately.
• Support Sales Team
• Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers
• Provide second to none customer service
• Handle all inbound inquiries via phone and email
• Maintain customer database
• Provide excellent product knowledge on our apparel and footwear.
• Work closely with our credit team
• Complete reports as requested by sales and management.
• Reports to be completed on a regular basis
• Other duties as assigned
• Log specified topics into Salesforce tool to ensure consistent communication between departments.



Advantages
• Stable, long-term opportunity
• Great team atmosphere
• Excellent compensation
• Immediate start date
• Transit accessible
• Work in an exciting industry
• Health & Fitness initiatives
• Modern work environment

Qualifications
• High school diploma required
• Bilingual in English and French, written and verbal.
• 1 - 3 years customer service experience preferred
• Excellent computer and administrative skills
• High attention to detail
• Great at building and maintaining relationships
• Work well as part of a small team
• A passion for health, fitness and running is an asset

If you are interested in applying for this role please send your resume to aaron.lacey@randstad.ca & sophie.hickles@randstad.ca apply directly to this role or call 604-408-2772

While we appreciate all applicants only shortlisted candidate will be contacted

Thank you







Steve,
Sophie,
Aaron

Phone Number:
604.408.2772
Fax Number:
604.408.2792

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.