bilingual customer service representative in toronto

posted
job type
permanent
salary
CA$ 40,000 per year
apply now

job details

posted
location
toronto, ontario
job category
Contact Centre and Customer Care
job type
permanent
salary
CA$ 40,000 per year
reference number
2097061STFEN
apply now

job description

Do you describe yourself as having great interpersonal skills?
You are naturally adept to building rapport and strong relationships?
Do you strive to provide excellent customer service?

If you answered yes to these questions than we may have the opportunity just for you!

We are looking for a Bilingual Customer Service Representative for a B2B opportunity in the technology industry located in North York (near Yonge St & Sheppard).

As a Bilingual Customer Service Representative, what will your responsibilities be?
- Being the first point of contact for businesses calling in with inquiries
- Answering emails and phone calls
- Basic technical support to businesses
- Being a team player within a great organization
- Bringing a positive and motivated attitude everyday

As a Bilingual representative you must be fluent in either of the following:
- French & English
- Work hours: Monday to Friday, 7am to 8pm (rotating shifts)

OR

- Cantonese/Mandarin & English
- Work hours: Monday to Friday, 2pm to 12am (rotating shifts)

Advantages
As a Bilingual Customer Service Representative what can you look forward to?
- Full time permanent B2B opportunity
- Competitive salary $40,000 - $48,000
- Great location in North York, transit accessible (near Yonge St & Sheppard)


Qualifications
What are we looking for?
- 1-2 years of customer service experience with demonstrated passion for service excellence
- MUST be bilingual in English/French OR English/Mandarin/Cantonese
- Someone who is devoted to provided an exceptional customer experience
- Strong communication skill with both verbal and written
- French language skills would be an asset
- Ability to work flexible shifts

If this sounds like the opportunity for you, then we would love to connect!

How can you apply?
1. Apply online directly to this posting
2. Email your resume to krisha.kapadia@randstad.ca
3. Call 905-896-1055

Sara,
Krisha

Phone Number:
905.814.6554
Fax Number:
905.814.4921

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.