bilingual customer service in mississauga

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job details

mississauga, ontario
job category
Contact Centre and Customer Care
job type
reference number

job description

Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem-solving and conflict resolution? Are you looking to kick start your career? Then we have the job for YOU!

Randstad is looking for a Bilingual Customer Service Representative to work for a well know Equipment Company in the Mississauga area in their call center.

This is a permanent, full-time position, with lots of room for growth located in the Mississauga area. This is not just a job, this is a career. To find out more, please read below.

Type of role: 12-month contract
Hours of Operation: Monday - Friday 9:00am – 6:00pm (NO WEEKENDS!)
Salary: 45k-50k (Competitive)
Location: Mississauga, ON (Britannia and Hurontario)
Free Parking
Room for career growth and development

Job duties of a Bilingual Customer Service Representative are, but not limited to:
- Taking inbound calls from clients in regards to damaged equipment
- Schedule and coordinate service calls
- Schedule and dispatch technicians
- Forecast/dispatch workload for 5 days out
- Make sure appointments are booked in a timely manner
- Follow up on any escalations
- Provide product knowledge to all clients
- Provide top-notch customer service

- 12-month contract
- Full-Time hours (Monday – Friday, NO WEEKENDS)
- Competitive pay (45k-50k)
- Mississauga location
- TTC and Highway accessible
- Lots of room for career growth
- Good work-life balance

- Bilingual in French and English
- Min 1 year experience in a similar position
- Efficient with computer programs and Microsoft
- JDE or SAP experience an asset
- Call Center/ Customer service experience
- Dispatch is an asset
- Organization and time management

If this sounds like you, or someone you know, apply NOW!
1) Apple Online
2) Send a copy of your resume to and mention “Mississauga Bilingual Customer Service Dispatch”
3) Call 905 896 1055 x 1 and ask to speak to Anastasia

Looking forward to hearing from you


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.