bilingual customer success manager in toronto

job type
CA$ 40,000 per year
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job details

toronto, ontario
job category
Administrative Support
job type
CA$ 40,000 per year
reference number
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job description

We are looking for a charismatic and energetic bilingual customer service professional for a business to business, customer rewards-focused company located in Downtown Toronto. The company is a leader in the North American market with over 1400 corporate clients across a range of different industries. The Client Success Manager is responsible for front-line contact with clients, delivering pre and post-sales support, developing programs, and building client relationships. This is a permanent position with an annual salary range of $40,000 to $50,000 based on experience.

The ideal candidate will have 10/10 written and verbal French and English communication skills, a post-secondary education in business, marketing, or relevant field, and 1+ years of corporate customer service and/or relationship management experience. We are looking for someone self-motivated, customer focused, outgoing and energetic. The role is very dynamic and social, requiring collaboration, client presentation, an analytical mindset and problem solving skills.

• TTC accessible location near Osgoode Station
• Hands-on and independent opportunity within a rapidly growing company that recognizes hard work and great talent
• A young, progressive, and small team working environment that works closely with management and senior leaders
• Permanent opportunity paying $40,000 - $50,000 annually depending on experience.

Qualified candidates will have the following:

• Must be fully bilingual in both English and French as this is a communications-heavy role
• Relevant post-secondary education (business, marketing, etc.)
• Tech savvy, with the ability to pick up new software and a general interest in technology
• Previous experience with payments and/or banking is a strong asset

If this role sounds like an exciting career move, please do not hesitate to apply. Please note that only qualified candidates will be contacted for next steps.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.