bilingual help desk analyst in st. catharines

job type
apply now

job details

st. catharines, ontario
job category
job type
reference number
apply now

job description

Are you looking for a change of scenery in your job? We are looking for a Bilingual help desk Analyst in St. Catherines! Our client is willing to pay for relocation costs for the successful candidate. This opportunity will eventually lead you to a career path in field support with a new change of pace in St. Catherines!

Why you should work with us:

- Competitive compensation for grads
- Diverse working hours
- Opportunity for relocation costs
- Early career progression into field support and application development

What you’ll be doing

• previous customer service and / or helpdesk experience.
• Ability to speak French fluently 60% of the time
- working knowledge and interest in computer hardware.
• competent understanding of networking basics.
• prioritize calls / workload in order of severity.
• help with equipment set up and other small projects during low call periods.
• ability to communicate effectively and collaborate well with interfaced departments.

Do you have the skills we’re looking for?

• have great team skills and be highly focused on assisting coworkers and customers
• have accurate data entry skills and proficient in Microsoft Word, Excel and Outlook.
• successful A+ Certification or post-secondary studies in computer engineering / networking is preferred.
• have an exceptional work ethic, be detailed orientated and able to prioritize and multi-task.
• ability to communicate effectively and collaborate well with interfaced departments.

If you have the qualifications and experience for this position, then email a resume to to apply! Best of luck with your application, we look forward to hearing from you.

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.