bilingual insurance sales & customer service advisor in ottawa

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job details

ottawa, ontario
job category
Contact Centre and Customer Care
job type
reference number
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job description

Position: Customer Service & Sales - Bilingual - Customer Service - Insurance/Financial Industry
Ottawa Ontario
$36000 -40000$
schedule: Between 11am - 9pm ( Monday to Friday and occasional Saturdays)

In this role, the CSR supports the relationships with clients by responding in a timely and accurate manner to the daily demands. The bulk of communications will be to maintain and communicate with clients in Quebec.

- Action all requests and calls submitted by clients by phone, fax, e-mail and voice message
- Conduct research and collaborate with experts in relevant matters. Make recommendations or a decisions on given situations
- Enter and maintain the information in multiple Computer Systems

- Permanent position
- competitive salary
- vacation
- paid training
- Comprehensive benefits
- Paid sick days

- Must have Post Secondary Education (University Degree Preferred)
- At least three years of experience in customer service, notably in the insurance sector or financial services is an asset
- banking experience is an asset
- Knowledge of MS Office Suite
- in the process of obtaining the ACS titles, PCS, FLMI An asset

Apply today!

How? Call us at 613-688-5560. or email


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.