bilingual service coordinator - technical support in ottawa

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ottawa, ontario
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Administrative Support
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job description

Bilingual Service Coordinator – Technical Support

Our client providing a variety of IT tailored solutions is looking for a talented, experienced and dynamic Service Coordinator who will be in charge of dealing with their clients questions and concerns. They are looking for someone who is knowledgeable with a variety of computer applications and is able to provide a variety of IT solutions to their customers

This is a permanent role at 18.50 an hour, 37.5 hours, 8:30am – 5pm

Job Description:

- Supporting the account managers in providing customer information via phone and email
- Create and update client information in various data bases and computer systems
- Providing product and service information to the stakeholders
- Assisting the account managers in any administrative needs they have.
- Preparing Quotes, creating sales orders and utilizing all sales tools provided


- Fluently bilingual in English and French
- Knowledge in computer troubleshooting, networking and software applications
- Advanced knowledge in MS office applications – Word, Excel and Outlook
- Strong attention to detail and is highly accurate
- Strong Customer service and client coordination expertise
- Excellent communication skills


- This is a permanent role
- Full Benefits after 3 months
- Day shift, no weekend work
- Free parking
- Bus accessibility
- Possibility of annual performance bonus
- Consistent coaching and assessment will be provided

Interested candidates must apply directly online or send a copy of your resume with the Job Title on the subject of the email to

Thank you so much for your interest but only selected candidates will be contacted
Good to know you!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.