bilingual switchboard attendant in ottawa

posted
job type
temporary
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job details

posted
location
ottawa, ontario
job category
Technologies
job type
temporary
reference number
1308657PROEN
apply now

job description

We have an amazing opportunity for a couple of Bilingual Customer Service Agents!

Duties:
-Answering and completing a variety of incoming calls addressed to senior government staff
-Manage teleconference call requests
-Transfer calls to appropriate recipients
-Handle requests for information and other administrative tasks
-Record and enter brief messages such as incident reports into an electronic database

The successful candidate will:
-Be fluently bilingual (CCC) in French and English
-Be available to work days, evenings, and/or nights
-Be able to work up to 37.5-40 hours per week (days, evenings or weekends), candidates will only work 5 days a week but must be available to work any 7.5 hour shift Monday to Sunday to cover vacation or sick leave)
-Have a professional, courteous and friendly phone manner
-Possess a valid Canadian Secret government clearance or have the ability to get one
-Have a minimum of 12 months customer service experience, call centre experience an asset

Location: Downtown Ottawa

All interested applicants should send their resumes to govtjobs@randstad.ca quoting job ref#1308657 or apply online at www.randstad.ca


Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.