bilingual technical support representative in calgary

posted
job type
temporary
apply now

job details

posted
location
calgary, alberta
job category
Administrative Support
job type
temporary
reference number
2109505STFEN
apply now

job description

Randstad is currently recruiting for Bilingual Technical Support and Billing Representatives for our client in Calgary.

Responsibilities include taking incoming customer calls, identifying the customer issues and resolve problems, data entry on customer profile and updating personal information, evaluate the need for a technician and scheduling appointments, supporting customers with billing issues and the ability to communicate effectively.

To be successful in this role you must be bilingual in French, need a minimum of 6 months experience in a call centre environment or 12 months experience in a customer service role, strong communication skills and the ability to be resourceful and committed to delivering excellent customer service and the ability to work as part of a team.

This role is temporary with the opportunity to go permanent for the right candidate and you would be flexible to work day and evening shifts.

This role is in a great location with free street parking and accessible by c-train. You would have the opportunity to work as part of a great team and have a career path based on individual performance.

If you are interested in this position, please e-mail your resume in WORD format to saba.altukmachy@randstad.ca

Sara,
Saba

Phone Number:
403.229.4339
Fax Number:
403.229.9587

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.