business analyst (p&c insurance - underwriting) in toronto

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toronto, ontario
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job description

Our client , a leader in the Property Casualty insurance space, is looking for a Business Systems Analyst who has a strong understanding of P&C underwriting, to join their team on a permanent hire basis.


Position Summary:
Located in our Toronto or Montreal office, the Senior Business Analyst will lead the advancement of standards, facilitate workshops, conduct working groups and provide member support. This person will be the primary contact for standards related questions from insurance companies, software vendors and brokers.

As well this person create dashboards and metrics to quantify, assess and measure results and generate reports for the business. They will function as the Subject Matter Expert where it relates to standards and insurance codes

• Create, update and maintain changes to the XML standards for new and existing releases.

• Use knowledge of XML to update mapping documents and associated spreadsheets

• Help members find information in the standards and clarifying the use of various aggregates and data elements.

• In collaboration with our members, act as the authority on what can and cannot be done within the standards.

• Responsible for resolving ambiguities in the standards and proposing changes to the standards as required.

Working Groups & Workshops

• Lead and facilitate the national standards working groups and meetings where proposed changes to the XML standards are presented, analysed and discussed.

• Amend and update the XML standards as agreed upon in the national standards working groups.

• Review enhancement request submitted by members to the standards, addressing any gaps or clarifications as necessary.
Reporting and Analytics

• Assist in developing dashboards, ad-hoc reports and data visualizations to communicate meaningful standards metrics to our members

• Conduct ongoing reviews against performance targets. Analyze data for performance trends, variances and look for opportunities to improve productivity and gain operational efficiencies

• Maintain data integrity through consistent monitoring and auditing of data.

Skills & Qualifications:
• Bachelor’s degree in Business, Management Information Systems, Computer Science or related field.

• 5--10 years of work experience as a BSA with a strong understanding of Property and Casualty insurance. (MUST be P&C insurance)

• Experience with personal and/or commercial lines insurance and the associated coverage codes.

• Excellent communications and interpersonal skills with the ability to communicate complex technical subjects to non-technical audiences. (will be leading meetings with vendors and representatives of the P&C insurance providers)

• Bilingual (French & English) is a ideal but strong English skills are a must have

• Experience with requirements gathering, analysis, design and documentation.

• Experience with business process mapping, identifying impacts with existing processes and developing future state processes.

• Intermediate to advanced MS Excel and MS Access skills required.

• Experience with XML, AL3, JSON schema’s and tools. (nice to have)

• Experience using business intelligence tools (e.g. Tableau and Power BI). - (nice to have )

• Ability to solve complex problems, consolidate and organize large amounts of data and information.

• Ability to work on multiple assignments with competing priorities independently as well as in a team environment.

• Analytical and detail oriented with a high degree of accuracy.

• Excellent communications and interpersonal skills with the ability to communicate complex technical subjects to non-technical audiences.

• Highly motivated to work in a fast-paced environment and works well under pressure.

• A sense of urgency for task completion and for members experience are essential.

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.