business analyst / project lead - erp experience in etobicoke

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etobicoke, ontario
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job description

Our client, in Etobicoke, is looking for a full time MS Dynamics Business Analyst to join their team.

Key Accountabilities:

Systems Management:

-Provide IT leadership to ensure core systems meet the needs of the business and perform at a high level of reliability, efficiency and recoverability.
-Develop, implement and manage a Managed Services plan to move targeted technical support workload to outsourced partners.
-Identify and document all systems change / enhancement specifications.

Project Management:

-Project management of application implementation, upgrades and 3rd party application releases.

Vendor Management:

-Act as primary liaison with application and service vendor partners, negotiating, managing SLA’s, and ensuring alignment and delivery to client's operation and budget requirements.
-Process Improvement:
-Lead / participate in business process redesign initiatives and leverage technology to drive gold standard solutions.
-Lead ‘business thinking’ from a technology perspective to design superior processes and applications.
-Department budget planning and management for the BT managed services.

Key Competencies:

-Strong business savvy with broad -based functional exposure.
-Self-starter who works well independently and as part of the team and has the ability to collaborate and influence.
-Proven track record of project delivery excellence, ability to manage multiple projects and priorities in a fast-paced environment, utilizing Project Management skills and methodologies.
-Excellent presentation and communication skills with the knack for speaking with business partners in their language with minimal “tech talk”.
-Demonstrated problem solving and change management skills.
-Suitable technical skills to understand ‘under the covers’ of the application. Some programming understanding and knowledge is essential – both for spec’ing and understanding development work, but also to manage our development vendors.

Education / Experience:

-Bachelor’s degree or Diploma in Computer Science or Business with a strong technology minor.
-Minimum 5 years of experience in IT project management and system support.
-Previous experience working within an integrated ERP system environment is a requirement.
-Strong knowledge and hands-on experience supporting the Finance, Sales and Supply Chain modules of Microsoft Dynamics AX is highly recommended.
-Extensive business process and systems experience including, but not limited to Order to Cash, Purchase to Pay, Finance, Sales Reporting and CRM.
-Prior programming experience is an asset

If this sounds like you, apply today!
Randstad Professionals Canada
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