call center agent in toronto

job type
CA$ 15.50 per hour
apply now

job details

toronto, ontario
job category
Contact Centre and Customer Care
job type
CA$ 15.50 per hour
reference number
apply now

job description

Are you a dedicated problem solver? Are you passionate about providing next level service? Do you have experience in the optical industry and are looking for your next challenge?

A well-known optical company located in North York is hiring Call Center Agents to join their team immediately. This is an opportunity to join an energetic team on a permanent full time basis.

Why do you want the job?
- Permanent opportunity with set shifts full time
- Monday to Friday from 9:00 am to 5:30 pm
- Located in North York, close to major highways (near Steeles Avenue and Weston Road)
- Easily accessible by transit (TTC)
- Dental and medical benefits
- 2 weeks vacation
- Join a close knit team in a company that offers growth and development opportunities

Who are you?
- 1-2 years of call centre experience required
- Previous experience in the optical industry an asset
- Strong verbal communication skills
- Bilingualism is an asset (French and English)
- Computer savvy with an ability to learn new software quickly

What will you be doing?
- Handling B2B inbound calls from opticians
- Order entry of various orders from opticians
- Processing orders in client management system
- Attend to client questions regarding shipping and other order details
- Ensuring client receives orders in a timely manner
- Problem solve issues when required

If this sounds like you please apply directly to or apply online using your Randstad profile. Good to know you!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.