change management specialist -intermediate-enable-montréal-x3 in montreal

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montreal, québec
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We are looking for a Change Management Specialist - Intermediate - ENABLE

Mandate start date: Monday, September 10, 2018
Mandate end date: Monday, September 9, 2019
Position's Location: Montreal
Building: 620 Rene Levesque
Remote: No
Travel: No

Required resource role: Change Management Specialist - Intermediate

Profile needed:

Info to come...Always the same CM profile :) : Big projects, More English profile, stability and... Organisation profiles (not too technical, not process).

Role description:
This role is responsible for facilitating the rapid and effective adoption of new processes and technologies. This typically involves an assignment to a project and working with business sponsors and key business stakeholders to identify the requirements for change management support. I&T includes understanding and applying appropriate change management interventions for a given client environment, conducting impact assessments, evaluating results and presenting findings in a logical and easy-to-understand manner and developing targeted change management plans: communications, sponsorship, coaching, training and acceptance management. It also involves addressing all communication, training and end-user support requirements, and assisting in the development of or developing a change management strategy based the needs of the project, the details of the change and the groups being impacted by the change.

Summary of tasks:
Assess change management requirements for projects deploying new, or improved, technologies.
Define high-level approach for change management
Provide labour and material estimates for delivering the change management component of a project
Perform detailed audience analysis and organization impact analysis. This includes risk assessment, role mapping/access and software/hardware usage assessments. These deliverables are completed in conjunction with project/business stakeholders.
Develop sponsorship, communications, training and business engagement strategies.
Develop labour relations strategy, if needed. Determine key performance metrics, business readiness and competency measures.
Develop detailed communication and training curriculum and build related materials.
Engage and guide the key business stakeholders to actively lead or support the adoption of the change
Execute communications to build awareness, understanding and buy-in for change and conduct business readiness assessment.
Prepare trainers, coordinate logistics, deliver training and evaluate effectiveness.
Deliver end-user support (e.g. on-site support, war room support, telephone coaching, remote assistance, making on-line self-help available, etc), monitor behaviour change/performance and complete knowledge transfer.
Apply, and ensure compliance with, all appropriate I&T standards (eg. Security, Architecture, Project Delivery Methodology, SOX, etc.)

Mandatory skills:
5-10 years

- Work with internal Subject Matter Experts to gain insight into the subject areas and design creative educational approaches
- Complete instructional design documentation outlining the learning strategy, stakeholder objectives and learning objectives required to obtain stakeholder sign off.
- Develop training curriculum including blended learning approaches ( interactive eLearning, web-based training and instructor-led training)
- Create training participant guides, facilitator guides, job aids and performance support deliverables as requested or required to support learning solutions.
- Design, develop and implement measurement and evaluation strategies
- Responsible for the entire course development process to ensure training materials are completed on schedule and within budget.
- Prepare presentations and materials depending on programs and needs.
- Participates in Learning & Development team meetings, brainstorming sessions,

Please contact Benjamin Favard at 514-677-0931 or email OR Camille Launay at 514 392 6348 or email:
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.