collection associate | 15,85$ | domaine finance in montreal

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job details

montreal, québec
job category
Contact Centre and Customer Care
job type
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job description

Location: Montreal, Quebec - Down-town
Employee Status: Temporary
Schedule: Full time ( needs to be available until 9:00 pm sometimes)

Job Description

The company is Canada’s leading non-bank provider of responsible lending solutions. With roots in
Canada since 1923 and over 200 branches coast to coast, the company provides personal loans and
home equity loans designed to suit today’s borrowing needs. They are also partners with a wide
network of businesses to deliver flexible consumer financing programs.

The Collections Associate is responsible for various administrative tasks associated with collection
activity across multiple products, including but not limited to filling, support the release/discharge team,
support the renewal team with administrative tasks assigned.

Responsibilities will include:

-Support the release/discharge team when necessary
-Assist with incoming faxes by filling them, and distribute to the appropriate team.
-Support the mortgage renewal team when necessary
-Manage list of renewal (by telephone and e-mail) from a provided list.
-Support new and existing business initiatives


Competitive salary

Dynamic work environment

Advancement possibility

Accessible by public transport

Job Qualifications

- Minimum of 1 years of experience in the Financial Services industry performing or call centre


- Customer service based mind set
- Strong negotiation skills
- Proven ability to interact and communicate effectively with all levels and build partnerships with
main stakeholders
- Strong Excel & PowerPoint skils
- Excellent written and communication skills with a strong attention to details
- Must be able to address multiple issues in a high paced/high pressure rapidly changing
environment. Time management skills are critical.
- Bilingual preferred (English and French)

Please reach out to Lyssandre or Sara at 514 350 1006 or submit your candidacy online


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.