contract consultant in toronto

job type
apply now

job details

toronto, ontario
job category
Administrative Support
job type
reference number
apply now

job description

Our client, one of Canada's top banks is hiring a Contract Consultant for a 10 month contract with permanent potential.

Supporting the Director, Insurance Client Experience in the development, execution, compliance and ongoing management of all contracts within Insurance and Life Insurance. While the role will be primarily contract work to begin, another component will be dedicated to special assignments within the insurance team which the incumbent will have an opportunity to lead/support/implement on an ad hoc basis (e.g. process improvements within the Insurance Call Centre). In addition, the incumbent is required to be knowledgeable about contract related questions, terms and conditions and act as the Subject Matter Expert (SME) for the business in contract related matters. The incumbent is also required to lead the engaging of Corporate Services and Legal in the development of new or renewal contracts to support the execution of new business products, services and compliance initiatives.

You will be the SPOC for all drafting of these contracts (such as SOW’s, Amendments, terminations, Master Service Agreements), and ensure that all internal departmental governance (such as Information Security, Audit, Controls) items are addressed within the drafting of these agreements.

• Successful development of agreement content in partnership with legal, compliance and product management resources.
• Leadership in contract negotiations, as well as securing of authorizations for agreement execution
• Discussion and negotiation of complex issues and requirements with senior management.
• Definition and solution of problems/issues in a creative or innovative way when Insurance business needs / requests / projects are presented in a general or ambiguous manner.
• Manage quarterly and annual contract attestation for Insurance
• Assist Insurance Product Management in defining vendor performance measures, guidelines and tracking processes to manage performance of vendors and implementation of new programs
• Collaborates with Product team and vendors to gain acceptance of performance measurement program(s); successfully manages change and resolves complex contract issues
• Assist, as required, with new vendor sourcing and approval process (including, but not limited to, request for proposals, request for information, etc.)
• Support multiple teams within Insurance; help identify/implement new process opportunities (e.g. in the Call Centre, in the end to end client experience), lend support for ad hoc data gathering/analysis projects, assist with special assignments.

up to $40/hr
Steps from Union Station
Work from home on occasion
10 moth contract with permanent potential
Plenty ofopportunity to learn new things, expand insurance knowledge and take on other assignments

• Previous contract management experience is an asset.
• Knowledge of Banking and Insurance regulatory frameworks is an asset.
• Strong project management skills
• Strong analytical and problem-solving skills with attention to detail, including demonstrated ability to analyze written material and process flows
• Strong presentation, writing, and influential skills to accomplish promotion / negotiation on CIBC Insurance’s behalf, and to convince others of the value of preferred options and alternatives in situations where distinct differences of approach and opinion exist.
• Creative skills sufficient to resolve problems or identify innovative alternatives or opportunities where established procedures sometimes do not exist.
• Ability to manage tight timelines and execute project tasks as required, including the ability to manage multiple projects concurrently.
• Strong relationship building and management skills


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.