customer service and sales advisor in edmonton

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job details

edmonton, alberta
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Administrative Support
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job description

You enjoy working to solve problems and are looking to take your unique approach to customer service to the next level. No longer interested in contract or temporary roles, you're looking for a permanent position with a great company. If you're looking to work with one of Canada's Top 100 Employers, this could be your chance.

As part of your approach to customer service, you've got a proven ability to ask questions and really get to know your clients and customers. Selling doesn't really feel like selling - you're simply providing solutions to your customers. If this sounds like you and you're interested in a great role with a company in downtown Edmonton you could be our next Customer Service and Sales Advisor.

As a Customer Service and Sales Advisor you will be the first line of contact for our clients in downtown Edmonton and throughout Western Canada. The company has a great reputation as one of Canada's most trusted insurance providers, and the reputation comes back to the great service that our Customer Service advisers provide.

In this position, you will serve the Edmonton community and provide excellent sales support, product knowledge and customer service. Your goals will be to establish and grow customer satisfaction and the overall perception of our brand. There's nothing you can't solve and no challenge that can't be overcome in the role of Customer Service and Sales Advisor.

If you currently do not have knowledge of the insurance industry, don't worry - full, detailed and comprehensive training will be provided at the Edmonton office to ensure that you'll be the best Customer Service and Sales Advisor you can be.

As this is a permanent position with many open seats, we're looking for many great candidates. Be sure to apply today and if you know others that might be interested share this page!

Working in our newly renovated office in the heart of downtown Edmonton, our Customer Service and Sales Advisor will enjoy many perks and benefits which include:

• Defined benefit plan or a defined-contribution pension plan
• Enjoy your time away from the office with 3 weeks of vacation to start. Yes, 3 weeks to start!
• A group RRSP plan will be offered to all Customer Service and Sales Advisors
• Easy, central office location in downtown Edmonton. Walking distance to the LRT and several buses
• Computer reimbursement program is offered to all staff
• No waiting period for benefits
• This is a permanent, long-term role – enjoy stellar job security!
• Earn an annual bonus based on easily attainable goals
• The company is public meaning that you can purchase shares through our Employee Share Purchase Program
• Flexible schedule and hours of work
• Training is ongoing - we hire from within for senior positions and believe in growing our team into the leaders of tomorrow

This role is highly competitive, and we've already had an overwhelming response from applicants throughout Edmonton. We're looking for the best. Minimum requirements will include:

• Completion of High School at minimum
• Great spoken and written communication - as a Customer Service and Sales Advisor you'll be required to relay complex information and be able to understand a variety of situations
• A proven level of comfort dealing with a diverse and constantly changing client base - you will need to be able to relate to others and allow them to be comfortable in speaking with you
• Experience with a variety of computer skills - applicants will be tested
• The ability and desire to sell
• Professionalism – you love being on time or early and are comfortable handling confidential information with tact
• Strong ability to prioritize many tasks without prior direction
• A passion for meeting operational goals including maintaining and exceeding sales targets and expectations
• Previous retail or customer service experience in a high-volume environment is a strong asset

Applicants will be asked to submit to a detailed criminal background check, employment verification, and will be required to provide at least two professional references from past supervisors or team leaders. An education verification may also be required at time of offer.

Successful applicants to the Customer Service and Sales Advisor role must be available to start on October 22, 2018.

We appreciate all interest in this role. Only successful applicants will be contacted. Please be sure to apply directly at and while there, check out the full Edmonton job board.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.