customer service associate in fredericton

posted
job type
temporary
salary
CA$ 14.50 per hour
apply now

job details

posted
location
fredericton, new brunswick
job category
Contact Centre and Customer Care
job type
temporary
salary
CA$ 14.50 per hour
reference number
2096395STFEN
apply now

job description

The next step in your career is calling. If you have an outgoing phone personality and excel at
communicating with customers in an open and welcoming way, we want to hear from you! We’re
looking for skilled professionals who genuinely enjoy working with people and helping others. If you’re
adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is
a great opportunity for you to shine. To be successful, you must provide customers with a top-notch
experience. Previous experience in a customer service job is an asset but not a requirement.

About this job
• Located in Fredericton, New Brunswick
• Both full time and part time jobs are available
• Operating hours are Mon-Sat: 9AM to 10PM, Sun: 10AM to 6PM
• Your schedule may vary depending on business needs
• You’ll be working for one of Canada’s largest telecom companies

What will the Customer Service Associate role entail?
In this call centre job, you’ll be supporting a new product launch in the retail sector, for a company listed in Canada’s Top 100 Employers in 2017, and located in Fredericton, New Brunswick. Your primary role will be to interact with customers. Some of your responsibilities will include:
• Responding to customer inquiries via phone, email, chat and text
• Answering customer questions about products and policies
• Processing orders for customers
• Providing professional support and ensuring customers have a fabulous experience
• Keeping up-to-date with product offerings and customer expectations
• Offering support to your team as needed

Advantages
Fredericton location
Be involved in supporting a new product launch
12 month contract
Strong potential for extension
$14.50/hour
Mon-Sat: 9AM to 10PM, Sun: 10AM to 6PM
Full time and part time hours available

Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.

Qualifications
Are you the right fit?
• You have excellent listening and communication skills
• You have post-secondary education or equivalent experience
• You’re a team player who thrives on a team
• You have the flexibility to work on weekdays, evenings and weekends
• You excel at multitasking and working in a fast-paced environment
• You know Microsoft’s suite of products well
• You’re a strong typist (50 WPM is preferred)

Do you think you’d be a good fit for this call centre job?
If you're interested in the Customer Service Associate role in Fredericton, you can apply online at www.randstad.ca to be considered for the role.

We hope to hear from you soon.

House,
Justin-BELLRND,
Carole-BELLRND

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.