customer service representative (csr) in edmonton

posted
job type
permanent
salary
CA$ 39,500 per year
apply now

job details

posted
location
edmonton, alberta
job category
Administrative Support
job type
permanent
salary
CA$ 39,500 per year
reference number
2108830STFEN
apply now

job description

Role: Customer Service Representative (CSR)
Type: Permanent
Location: Nisku, AB

Are you a fast-learning team player with a positive attitude, strong customer service skills and the desire to grow with a very well established Manufacturing company in West Edmonton? This CSR (Customer Service Representative) roll in Nisku, AB, could be the perfect fit for you!

This job is to work at the sales counter and performing the following tasks:

- To receive, clarify process and communicate customer requirements and directives.
- Provides clients complete, accurate and timely information concerning order status and inventories.
- Committed to supply our clients with products and services that will meet or exceed their expectations.
- Committed to continuously improve quality and productivity of customer service.
- Complete, timely and accurate input of all relative documents ie: production work orders, bills of lading, pick/pack lists, inventory reports, customer requested reports and spreadsheets, damage reports, receiving documents, inventory adjustment documents, customer invoices, month-end and administrative files.
- Ensures CRM is kept up to date and accurate
- Answering incoming calls, distribution and/or preparation of in/outgoing mail and welcoming visitors.

Advantages
This opportunity comes with some great benefits including:

-A starting wage of $39500 - $44000 annually based on experience
-A robust training program
-2 weeks vacation after the first year
-Opportunity for advancement and movement between the many departments
-An immediate start date
- Work in a team environment, all employees working together to achieve the goals at all times
- Monday to Friday 8:00am - 5:00pm standard hours


Qualifications
The successful Customer Service Representative (CSR) candidate will possess:

- Outstanding customer service and verbal communication skills
- Excellent relationship building skills with customers, vendors and teammates
- A solid working knowledge of Excel and Word, SAP knowledge is a bonus
- Ability to read, write, speak and understand English
- Previous experience in a similar sales position would be considered an asset


If this opportunity appeals to you, apply now! This role will not be available for long.

To apply:
- Visit randstad.ca and apply directly to this posting
- Email Melissa or Josh directly at melissa.tkachuk@randstad.ca or josh.baynes@randstad.ca
- Call Melissa or Josh directly at 780-420-1158 to learn more!

Local candidates only please

Thank you for your interest in Randstad Staffing!

Top employers choose to work with Randstad because they know that our specialization and focus can help them find great matches with superior candidates like you! We understand your employment market and we're working with the best employers in your neighborhood.


Melissa,
Josh,
Joel

Phone Number:
780.420.1158
Fax Number:
780.420.1789

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.