customer service representative starting october! in vancouver

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job details

vancouver, british columbia
job category
Contact Centre and Customer Care
job type
reference number
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job description

Lululemon is unique, passionate and goal-oriented. They're seeking people who share these core values. If you're outgoing, friendly and known for your love of elevating those around you, this is the job for you.

Above all, you're passionate about health and fitness. Your health is important to you and you never feel better than after breaking a sweat during a challenging fitness session - whether you're taking a group class, jogging, or cycling.

As an active member of our growing call centre team, you’ll be responsible for delivering a one of a kind guest experience. You’ll work closely with others in our call centre and other diverse departments like ecommerce, distribution, shipping, stores and social media to empower guests. As a call centre rep, you’re at the heart of lululemon’s guest experience. Handling interactions with respect and empathy is vital to maintaining a positive and supportive and atmosphere for everyone.

Lululemon is more than a job, it's a community. As a part of our call centre team, you'll be immersed in an upbeat, positive community that loves health and fitness as much as you do.

A few perks of the job:
- Trendy downtown vancouver location
- Young, fun, casual work atmosphere
- Flexible work hours; hours are between 5am and 10pm
- Both full-time and part-time jobs are available
- Wearing fitness pants to work is not only allowed, it's encouraged!
- Full health & dental benefits provided through Randstad
- $15.75 per hour for english roles
- $16.75 per hour for French bilingual roles

At Lululemon, our priority is to ensure that each and every guest feels they're being heard when they come to us with questions, ideas or complaints. As a part of our call centre team, you understand, love and promote lululemon products, culture and community.

In a nutshell, you:
excel at providing guests with a positive, upbeat experience
have a passion for or are involved in fitness or sports
participate in weekly fitness activities in your community
communicate flawlessly both in writing and verbally
are described by friends as upbeat, optimistic, passionate, friendly and authentic
are responsible, dependable and manage your time well
are tech and internet savvy; Microsoft Office proficiency is a must
type at least 40 words per minute
have a high school education; post-secondary is an asset
speak English/French; bilingualism is an asset


Phone Number:
Fax Number:

Randstad Canada