customer service representative in burnaby

posted
job type
permanent
salary
CA$ 15.50 per hour
apply now

job details

posted
location
burnaby, british columbia
job category
Contact Centre and Customer Care
job type
permanent
salary
CA$ 15.50 per hour
reference number
2115420STFEN
apply now

job description

If you are a Customer Service Representative looking for a new career in a fun fast paced environment then this may be the perfect fit for you. We are looking for customer service experts to join our dynamic team based out of Burnaby. We are interviewing for this role right away and it has a start date of October 1st.

You will provide excellent support via phone and email to our customers who need assistance with their accounts while maintaining a high level of product knowledge.

Your main duties include:
- Provide excellent customer service via phone calls and emails from customers
- Processes all faxes and emails inquires accurately and efficiently
- Keeping align with company policies and procedures to ensure an optimal experience for customer
- Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible
- Perform follow up calls to help with customer service satisfaction
- Other administrative duties as assigned

Advantages
- Transit accessible
- Free onsite parking
- Modern Office space
- Hourly rate $15.50/hr
- Free onsite gym
- 1 Zone Transit pass supplied
- Great team environment
- Paid training
- Comprehensive onsite training
- Start date Oct 1st


Qualifications
- Must have open availability. Hours of operation are Mon-Sun 6:30am to 11:30pm
- Experience in a Customer Service and/or Call Center.
- Excellent communication skills
- Second to none telephone manner
- Must work well as part of a team environment
- Have a positive outgoing attitude
- Available to start on October 1st
- Able to adapt to a fast pace environment
- Willing to work extended hours.
- Ability to type 40 plus word per minute (WPM).
- Proficient in Microsoft Office.

If you are interested in applying for this role please send your resume either sophie.hickles@randstad.ca or aaron.lacey@randstad.ca

Alternatively, please apply directly to this posting or text 604-349-0965

Thank you

Steve,
Sophie,
Aaron

Phone Number:
604.408.2772
Fax Number:
604.408.2792

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.