customer service representative in dartmouth

job type
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job details

dartmouth, nova scotia
job category
Contact Centre and Customer Care
job type
reference number
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job description

Randstad Staffing, Canada's #1 Integrated Staffing firm is actively recruiting for a Customer Service Representative for one of our National clients in Dartmouth, NS. This position will begin as soon as the right fit is found. Duties will include but not be limited to the following:

·Process customer orders, including custom orders, and price them accurately
·Co-ordinate all orders for timely and cost efficient shipping
·Process financial transactions according to credit procedures
·Answer telephones and process/distribute incoming facsimiles
·Use the JDE system to process invoices and review/update receiving reports
·Submit purchase requisitions for customer orders
·Prepare window and door quotes.
·Upsell existing accounts
·Prospect for new business
·Provide overall support and after sales service to customers
·Identify creative ways of retaining and growing customer accounts
·Handle first level customer escalations
·Other customer/administrative duties as required

-Full Time
-Competitive Salary
-Bonus Potential

**Must have building industry experience (PREFERABLY WINDOWS AND DOORS).**

• Understanding of the role of customer service / inside sales and its relation to meeting day to day business objectives
• Knowledge/experience in building supplies in particular Windows and Doors.
• 5 years of relevant customer service experience
• Ability to comprehend and follow branch business procedures
• Ability to work well with others
• Ability to identify and solve problems when required
• Strong computer skills
• Good phone etiquette
• Exceptional verbal and written communication skills
• Ability to work in a fast-placed, self-directed environment
• JDE 9.0 experience an asset
• High School Diploma
• Post -Secondary Education an asset

Please apply online or send your resume directly to:
Alyssa -

**Please note that only those candidates selected for an interview will be contacted**


Phone Number:
Fax Number:

Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.