customer service specialist in mississauga

job type
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job details

mississauga, ontario
job category
Contact Centre and Customer Care
job type
reference number
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job description

Do you have exceptional communication and interpersonal skills? Are you an outgoing, energetic professional who works well under pressure?

If YES, we have the perfect career opportunity for you with one of the leading retail companies in Canada!!

Shift Timing: 4PM - 12AM

Pay Rate: $19.50/hour

Job Responsibilities
• Ensure all department merchandise is allocated to the right stores within Planning and Allocation shipping guidelines
• Effectively problem solve and communicate issues which impact a four hour turnaround of allocations and escalate problems to Production Support Manager or Supervisor as necessary.
• Liaise with Allocation Analysts and Distribution associates to resolve outstanding issues and develop expertise for allocating specific complex/departments
• Analyze various business tools to make recommendations and then partner to make effective decisions
• Prioritize and expedite allocations with efficiency and accuracy to support consistent and timely flow of merchandise to stores
• Develop technical expertise with distribution applications to achieve optimal allocation standards
• Establish positive relationships with various business partners including Planning & Allocation, Product Safety & Compliance and Distribution Centers.

Completed or pursuing a post-secondary education or related work experience
• Strong problem solving skills including the ability to identify options and partner to determine optimal course of action
• Ability to interpret qualitative and quantitative data to aid in effective decision making
• Strong attention to detail
• Flexible to changing priorities
• Sense of urgency and the ability to prioritize tasks
• Effective interpersonal communication skills (verbal and written)
• Ability to work with minimal supervision in a collaborative team environment
• Intermediate computer skills including MS Excel and merchandise distribution programs
• Knowledge of retail industry considered an asset

Interested in applying? Email your resume to today


Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.