developpeur senior servicenow in montreal

posted
job type
cdi
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job details

posted
location
montreal, québec
job category
Technologies
job type
cdi
reference number
2102317PROFR
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job description

Position Summary
Reporting to the Senior Director, IT enablement, Monitoring and Automation, the ServiceNow Senior Developer and Administrator will be closely involved in the implementation of ServiceNow projects for our client’s Cloud. You would be expected to work independently in each phase of a software development project, and to complete your own responsibilities, especially in relation to guide the evolution of our platform.
Responsibilities
• Lead the rollout of new ServiceNow applications and modules
• Release management, including troubleshooting and adjustments
• Program complex service requests in ServiceNow from our client Business requirements
• Reviewing and understanding business requirements, functional and technical specifications
• Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates
• Configure, customize, script, and develop the ServiceNow platform
• Develop Service Catalog items incorporating automation using orchestration
• IT Configuration Management: Design and implement solutions following established Configuration Management policies and standards; Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained
• IT Asset Management – Design and implement solutions following established IT Asset Management standards
• Provide technical and thought leadership in both system integration and application development, while also promoting best practices in these areas
Qualifications
• 5 years’ experience in the implementation of ITIL and ITOM modules within ServiceNow
• Minimum of 8 years working IT environment.
• Five years of experience in SaaS software configuration and development using Web Services and Simple Object Access Protocol, XML/RPC.
• Certified ServiceNow Administrator
• College degree in Computer Science or equivalent.
• Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering a minimum of two medium to large-scale ServiceNow implementations and version upgrade
• Experience with relational databases (e.g. SQL, Oracle)
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
• Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
• Computer science degree; or equivalent work experience within IT at a technical level from an Infrastructure, application and networking platform.
• ITIL certified
• Knows Agile concept and methodology

Randstad Professionals Canada
Randstad Canada s'est engagée à se doter d'un effectif compétent qui reflète la diversité de la population canadienne.Par conséquent, Randstad accueille favorablement les demandes d'emploi des femmes, des peuples autochtones, des minorités ethniques, des personnes handicapées, des personnes de toutes orientations et identités sexuelles, des minorités visibles, et d'autres personnes qui pourraient contribuer à une plus grande diversité.

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