ecommerce platform administrator - edmonton

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edmonton, alberta
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job description

The Commerce Platform Administrator will be part of a team building and maintaining a commerce platform. This team will be required to maintain close relationships with internal stakeholders as well as external vendors.

The focus of this role is the ongoing operations and support of the platform (built on Adobe Experience Manager) as well as successful implementation and management of other cloud initiatives that support efficient, robust, scalable, and secure solutions to meet business requirements and technology strategies. This includes collaborating on the planning, design, and production implementation of various projects.


- Define, implement and maintain platform configurations to ensure solutions will be supported, monitor platform release cycles. Keep on top of industry best practices to define, implement, monitor and administer security as well as automate and monitor various cloud deployments
- Work as part of the cross-functional digital operations team in consulting with the business to design and develop cloud solutions to meet business requirements and future development
- Work closely with the Digital Ops Leads, the Online Commerce Development Team and other team members from the Digital & IT teams to ensure that data, code quality and governance are adhered to
- Work with the internal technology team to provide critical service support for platform solution
- Create and maintain reports and dashboards to report on KPIs, performance and adoption of platform solutions
- Work closely with Product Managers, DevOps Leads and the Commerce Development Team
- Build, deliver and maintain environments as required for the Global Digital Solutions Online Commerce team
- Write scripts to automate tasks where applicable
- Manage product releases against product release cycles
- Ensure environments are operating in accordance with service level agreements
- Triage and resolve service-affecting application issues in accordance with service level agreements
- Monitor platform(s), escalate issues and work closely with vendors and the QA team on resolution

Specific Skills & Knowledge:

Extensive Web Platform Administration skills
Strong skills in HTML, CSS and JavaScript development
Experience with and administering Adobe Experience Manager as a Content Management System
Experience with Amazon Web Service, Microsoft Azure, Adobe Cloud or other cloud computing platforms
Exposure to administrating commerce platforms like Websphere Commerce Suite, Magento or Hybris
Strong documentation skills and keen attention to detail
Excellent analytical, facilitation, influencing, negotiation, and problem-resolution skills
Excellent communication skills, both verbal and written
Comfortable in interacting with business stakeholders, triaging work priorities, managing expectations and providing updates on current work in progress
You can adapt easily in an organization where demands and priorities regularly evolve
You excel at collaborating and sharing knowledge within a team environment
Experience creating reports, workflows and diagrams to support team collaboration
Willingness and flexibility to work with collaborators around the globe, across different time zones
Strong understanding of continuous integration/delivery practices
Extensive platform and cloud administration knowledge (ideally AEM and WCS )
Strong knowledge of software development life cycle and project management life cycles
Ability to define configurations, objects, workflow rules and other features required to implement business requirements
Strong knowledge of user management principles
Basic understanding of object oriented concepts

Education & Experience

Degree in Computer/Software Engineering or a related area
Minimum 5 years of relevant experience in a Cloud Admin or similar role
Minimum 3 years of experience in administering Adobe Experience Manager or Websphere Commerce Suite
Experience maintaining a high work ethic in a flexible and fast-paced environment
Experience with analyzing, troubleshooting, and resolving platform issues
Administrator certification in Adobe Experience Manager and/or Webshere Commerce Suite a plus
Experience in report creation and dashboard preparation
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.