helpdesk in montreal

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montreal, québec
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job description

Randstad Technologies, Canada’s largest provider of IT recruitment, has been helping IT professionals in the country find contract and permanent positions across all technologies, levels and platforms. With the most tenured and knowledgeable IT recruitment specialists in the industry, we fill more roles, more often with better candidates than the competition.

We are currently looking for a technical support/help desk for our client in Montreal.

Tasks will involve but are not limited to :

-Providing support to end users on a variety of issues.
-Identifying researching, and resolving technical problems.
-Responding to telephone calls, email and personnel requests for technical support.
-Documenting, tracks and monitors the problem to ensure a timely resolution.


-2-3 years of experience in the field or in a related area.
-Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
-Relies on instructions and pre-established guidelines to perform the functions of the job.
-May involve use of problem management databases and help desk system. Works under immediate supervision.
-Must be bilingual - FRENCH / ENGLISH

This is an incredible opportunity. Want to apply?
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.