junior ux analyst in toronto

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toronto, ontario
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Downtown Toronto

Brief Project Description:

Projects range from early stage business and user research (Trend scanning, Usability studies, User Interviews), ideation workshops (design sprints, hackathons, brainstorming sessions) through to product strategy design activities and ongoing product discovery.

Project Name: Multiple ventures/projects


· High-performing, start-up environment practicing design led-innovation and lean methods.

· “Can-do” attitude focused on learning through iterative design (just right is better than perfect)

Agile, fast-paced, often ambiguous conditions requiring rapid transitions between collaborative and individual work.

Daily Responsibilities:

· Support CX Strategist and researchers in planning and execution of strategic design actitivies such as the set-up of design artifacts, probes, coordinate logistics, schedules, resources and other administrative activities as it relates to design workshops, research and similar events.

· Taking notes, collating and codifying findings into digital forms from co-creative and sense making workshops.

· Interpreting and communicating research insights, findings and their implications for new offerings

· Prepare, organize and facilitate reports, proofing and project update meetings, providing actionable feedback necessary for project completion.

Prepare professional presentation materials for stakeholders (PPT and other supporting artifacts)
Coordinate and communicate all information required for successful project execution to related parties (product design team, marketing, engineers, research), outside vendors and agencies, internal partners, and other business functions.
Create wireframes and/or improve existing digital applications through prototyping tools, and design digital or physical artifacts, often for concept testing and/or stakeholder presentations
When appropriate, participate in the strategic design process, building or deepening skills to become a trusted SD practitioner

Certifications: N/A

List if they are nice to have or must have

What program/technology/software knowledge is essential for this role and in what capacity will the successful candidate be using it:

· Proficiency with Microsoft Office Suite (Word, Excel, Powerpoint) for presentations and documentation

· Working knowledge of Adobe Creative Suite (Photoshop, Illustrator) to illustrate research and strategic artifacts like relationship maps, diagrams, personas, journeys, etc.

· Fluency in Invision prototyping software for visually articulating conceptual flow of new digital solutions

Must Have Skills:

• list all the musts haves

· 0-2 years related design and or UX experience; educational training counts

· Solid understanding of the design thinking process, toolsets and mindsets applied to digital products

· Experience with UX prototyping and digital illustration software to quickly articulate venture concepts for testing

· Experience with creating strategic design related artifacts like maps, diagrams, journeys, personas, and the like.

· Superior communication, prioritization and organizational skills

· Detail-oriented, ability to multi-task and manage multiple large projects in various stages of completion

· Ability to adapt well to changing priorities and react quickly

· Motivated, energetic, positive team player who enjoys working cross-functionally with teams

· Effective problem-solver and negotiator of deadlines and deliverables

Nice to Have Skills:

· Experience working in a fast-paced, start-up environment.

· Experience with lean start-up methods

Experience in working with cross-functional teams with an open, highly-collaborative disposition, motivated to create effective teamwork.

Soft Skills:

· A passion and curiousity for learning about the world and human behaviours, the motivations that lie deep beneath the surface to create solutions that fit into people’s lives.

· Comfort with ambiguity and experimentation, the ability to quickly dive into new area of inquiry or process
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.