non-for-profit christian organization (csr) in mississauga

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mississauga, ontario
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Contact Centre and Customer Care
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job description

Attention All Customer Service Representatives!

Do you have experience as a customer service representative? Do you enjoy working for a good cause? Have you thought about working for a non-profit Christian organization?

If you've answered "yes" to the above questions ... this opportunity is for you!

Randstad is recruiting for Customer service representatives to join a non-profit Christian organization located in Mississauga. This is an opportunity to utilize your customer service skills and further develop them in an amazing environment!

The successful candidates must be comfortable making outbound calls to follow up with existing donors regarding their payment method(s). Ideally, the successful candidates will also have experience in either a call centre setting or extensive customer service experience or experience working for a non-profit organization.

Start Date: September 24th, 2018

Training: September 24th - October 5th, 2018

Hours of work:
Monday-Thursday: 6 pm - 11 pm
Saturday: 10 am - 6 pm

Contract length: 12 months

Salary: $15.15/hour

Job duties include, but not limited to:
- Making outbound calls to existing database
- Delivering top customer service and helping answer any questions donors may have
- Confirming payment information (from already existing donors)
- Data entry: recording donor and client information in database

- Positive, energetic and inclusive work environment
- Work a minimum of 25-29 hours/week
- Competitive pay rate: $15.15/hr
- Health and dental benefits available from day 1 through Randstad
- Access to Perkopolis discounts
- Free on site parking
- Fully Transit-accessible
- Opportunity to make a real difference in the lives of disadvantaged people

- Excellent communication skills
- Data Entry & Strong computer skills a MUST
- Ability to multi-task
- Experience in a non-profit or aid organization is an ASSET
- Call centre experience is an ASSET
- Flexibility to work days, evenings, Saturdays & Holidays

This is an opportunity to be a part of an outstanding organization. If you like working for a great cause, we want to hear from you!

Interested? Here is how you can apply:
1. Call us at 905-814-6554 ext. 5314 and ask for Yasameen
2. Send your resume to and reference "Non-Profit Christian Organization" in the subject
3. Apply directly to this job posting

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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.