onboarding associate - quality care in vancouver

posted
job type
temporary
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job details

posted
location
vancouver, british columbia
job category
Finance and Accounting
job type
temporary
reference number
2091451STFEN
apply now

job description

Do you have previous audit or quality control experience, coupled with that in the banking environment? Have you previously working on onboarding or AML related duties. If so we have an excellent opportunity for you! Our client, a globally recognized bank, is looking for an Onboarding Associate - Quality Care to work a 6 month assignment in their Vancouver office, responsible for reviewing the accuracy and quality of the onboarding departments work, ensuring that it has been done to company standard, as well as answering related questions from the team and providing some administrative support. If successful and hired as an Onboarding Associate - Quality Care, you will be responsible for the following:

• Supports the quality monitoring and call calibration activities
• Identifies improvement opportunities and suggests solutions, making decisions based on sound rational judgment escalating issues as necessary.
• Operates in accordance with agreed procedures and guidelines.
• Manages assigned tasks knowing when to refer issues as necessary.
• Ensures work is prioritized and processed accurately, organizing workload to ensure timely and efficient completion
• Other related quality control work

Advantages
• Gain experience working for a leading and globally recognized bank
• Work full time hours on a 6 month assignment
• Flexibility to work anytime between 6:00am - 5:00pm, but must work 1 or 2 Saturdays per month
• Earn a competitive rate of $25.70 per hour
• Vancouver location


Qualifications
• Bachelor’s degree or with equivalent industry/functional experience
• Previous audit or quality check background
• Some business banking background preferred
• Computer literate and ability to work on basic applications like MS Excel, MS Word and Lotus Notes
• Advanced skills in Excel
• Excellent Communication skills in English – written and verbal
• Ability to be flexible and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.
• Ability to balance quality and quantity (volumes) with primary focus on quality.
• Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal training.
• Is self-motivated, pragmatic (sense of urgency is a must)
• Previous experience in working for AML/KYC teams is desirable.

Lindsay,
Tyrone,
Heather

Phone Number:
416.861.9888
Fax Number:
416.861.8727

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.