product content writer in burlington

job type
$ 35,000 per year
apply now

job details

burlington, ontario
job category
Administrative Support
job type
$ 35,000 per year
reference number
apply now

job description

We are looking for a strong, creative and versatile Product Content Writer

Are you looking to gain experience and grow in a company? Are you detailed driven and want to work for an innovative company? If you love writing and have experience documenting product overviews, user guides, FAQs, release notes, client communications, we have the perfect job for you!

Job Duties:
-Contribute to the overall evolution of product documentation
-Develop content flow and mapping strategies that enable efficient delivery of quality information to customers.
-Create, update, publish and maintain product documentation, including:product overviews, user guides, FAQs, online help, process maps and training documentation, while adhering to design, development, and writing standards, and delivering high-quality product by specified dates
-Write, edit and properly position white papers, presentations, think pieces and other content for a variety of internal and external audiences
-Organize and maintain an online document repository
-Work cross-functionally with product, engineers, business and operations

You have a holistic understanding of how voice and tone are essential to product communications and product perception overall. You have an acute knack for copy, are a speedy writer, a meticulous editor, and adept in helping to develop brand voice throughout product and content. You are a jack-of-all-trades writer and love jumping in on just about any new feature, product, or content task. You are an upbeat, tireless champion for the customer and their wants, needs, and challenges. You have a passion for and experience specific to banking/payments/digital community and follow the evolution of digital content writing.

-Amazing start up culture
-Work remotely / telecommute / work from home on occasion
-Free parking onsite
-Location near restaurants / shopping
-Learn an in-demand skill that will look good on your resume
-Learning or development opportunities
-Career coaching, support in career growth
-Chance to work with a great manager / mentor
-Opportunities to advance
-Open concept or modern workplace
-Work-life balance is a priority
-Positive work culture
-Highly engaged employees / culture
-Welcoming culture for new employees
-Fast-paced, dynamic environment
-Great team / coworkers / leaders
-Chance to work at an innovative company
-Company is a leader in industry
-Company has strong, decisive leadership
-Company is open to ideas / feedback
-Diverse company (i.e. gender balance in management, multicultural, etc.)
-Clear individual expectations and KPIs
-Company has a clear roadmap / plan
-Company offers employees autonomy / independence
-Trust and freedom in workplace
-Chance to work on exciting / important projects

-Experience in content strategy, product and brand
-1 year of experience in Job Duties listed above
-Bachelor’s in Communication/Arts/Business, related degree, or equivalent experience
-Eager to learn and grow
-Ability to work independently as well as collaboratively in a team environment
-Strong interest in working with emerging technologies
-Flexible, and able to manage time effectively to prioritize tasks and ensure completion
-"can do" and "will do" attitude

How to Apply:

1. Send your resume to
2. Call 905-637-5366 to speak to Angie or Heather
3. Apply online today!

Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract position such as: Reception, Administrative Assistant, Executive Assistance, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales. If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.