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    • mississauga, ontario
    • temporary
    Our client, an IT company that provides a wide range of IT solutions, is looking for a Helpdesk Support Technician in their Mississauga office.You will be responsible for:• Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support.• Documents, tracks and monitors the problem to ensure a timely resolution• Password resetAdvantages•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrQualifications• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our client, an IT company that provides a wide range of IT solutions, is looking for a Helpdesk Support Technician in their Mississauga office.You will be responsible for:• Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support.• Documents, tracks and monitors the problem to ensure a timely resolution• Password resetAdvantages•Duration: 2 months (with possibilities to perm or extension)•Location: Mississauga•Pay Rate: $17.32/hrQualifications• Associate's degree in a related area • Entry level to 3 years of experience in the field or in a related area. • Has knowledge of commonly-used concepts, practices, and procedures within a particular field. • Relies on instructions and pre-established guidelines to perform the functions of the job.• May involve use of problem management databases and help desk system. • Works under immediate supervision. • Primary job functions do not typically require exercising independent judgment.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • saint-laurent, québec
    • temporary
    We are looking for Data Entry and office admin candidates to support a professional service firm.This role will provide:• Data Entry• Filing documents• Inputting and updating record in the systemAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16.12 per hour-Work in Montreal-8:00 - 4:30-Work full time business hours on a 6 month assignmentQualifications- Strong PC Skills- Candidates with records and data entry experience are preferred- High attention to detail- Bilingual candidates are preferred, but NOT mandatory (French/English)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for Data Entry and office admin candidates to support a professional service firm.This role will provide:• Data Entry• Filing documents• Inputting and updating record in the systemAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16.12 per hour-Work in Montreal-8:00 - 4:30-Work full time business hours on a 6 month assignmentQualifications- Strong PC Skills- Candidates with records and data entry experience are preferred- High attention to detail- Bilingual candidates are preferred, but NOT mandatory (French/English)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727Randstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • markham, ontario
    • temporary
    Our client, a leader in the Insurance industry is looking for 4 Bilingual (English/French) 1st level Helpdesk Support AnalystsThis position is a technical role, providing end-user support to internal staff primarily via phone. Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Taking ownership of all support requests through to resolution- Properly document and track all contacts using a ticketing system- Provide password reset assistance- Severity incident reporting, triage and escalation- Providing ‘how to’ instructions and guidance regarding all business applications- Interaction with users is primarily via phone. Email, instant chat and walk up are also possible.Other daily duties will include:- Following procedures as related to standard technical troubleshooting- Incident escalation to various departments and vendors as needed- Work in coordination with 3rd party vendors for co-managed applications- Imaging laptops and installing software- Distribute application packages throughout a MS SCCM infrastructure- Participate in and contribute to new process documentation- Participate in project workExperience/Skills Required- Excellent verbal and written communication skills- Strong customer service skills with the desire and ability to exceed customer expectations- 2-4 years’ experience in an IT Help Desk or Service Desk environment- 2-4 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 2-5 years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), mobile devices and other tech products- Tech savvy with working knowledge of office automation products, databases and remote control- Experience using incident tracking tools (Ticketing Software)- Acute attention to detail- Strong team player- Friendly and professionalExperience/Skills Preferred- Conversational French is preferred.- ITIL Foundations v3 / v4 certification would be an asset- CCNA/MCSA/A+ Certifications would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our client, a leader in the Insurance industry is looking for 4 Bilingual (English/French) 1st level Helpdesk Support AnalystsThis position is a technical role, providing end-user support to internal staff primarily via phone. Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Taking ownership of all support requests through to resolution- Properly document and track all contacts using a ticketing system- Provide password reset assistance- Severity incident reporting, triage and escalation- Providing ‘how to’ instructions and guidance regarding all business applications- Interaction with users is primarily via phone. Email, instant chat and walk up are also possible.Other daily duties will include:- Following procedures as related to standard technical troubleshooting- Incident escalation to various departments and vendors as needed- Work in coordination with 3rd party vendors for co-managed applications- Imaging laptops and installing software- Distribute application packages throughout a MS SCCM infrastructure- Participate in and contribute to new process documentation- Participate in project workExperience/Skills Required- Excellent verbal and written communication skills- Strong customer service skills with the desire and ability to exceed customer expectations- 2-4 years’ experience in an IT Help Desk or Service Desk environment- 2-4 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 2-5 years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), mobile devices and other tech products- Tech savvy with working knowledge of office automation products, databases and remote control- Experience using incident tracking tools (Ticketing Software)- Acute attention to detail- Strong team player- Friendly and professionalExperience/Skills Preferred- Conversational French is preferred.- ITIL Foundations v3 / v4 certification would be an asset- CCNA/MCSA/A+ Certifications would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • vaughan, ontario
    • permanent
    • $70,000 - $75,000, per year, 70000 - 75000 Yearly
    We are presently recruiting for a Financial Systems Administrator (Yardi System Preferred, but will accept JDE or MRI). This is a fulltime permanent position, located in the heart of Vaughan! Please note our client is back in the office 100% and this position is expected to be in the office fulltime.As a Financial Systems Administrator, you will perform, maintain and be responsible for the Administration and Development of Financial Systems for private and public Real Estate Companies.Responsibilities:▪ In conjunction with corporate standards and the Financial Systems Manager, uphold, maintain and adhere to all security practices including but not limited to: Financial Systems, Systems and Report Development and support methods and infrastructures;▪ Be a subject matter expert (SME), applying technical knowledge in the completion of project(s):o Assist in preparing business case, project plan for financial systems requestso Conduct process review and documentation of current processo Document business requirement gathering analysis / gap analysiso Provide detail requirements / specifications to developers and or 3rd party vendor(s)o Assist with implementation for new systemso Build test case, test plans to enable quality assurance process and change controlo Ensure requirements and deadlines are met▪ Be a subject matter expert (SME), applying technical knowledge in the support of Yardi, Argus, Angus and other3rd party software:o Working with the management teams (committees) to deliver new modules, advance productfunctionality and adaption throughout the businesso Drive change, process improvements, cost savings through▪ Provide helpdesk support to all users in the support of Yardi, Argus, Angus and other 3rd party software :Receive /Track / Troubleshoot / Monitor / Report / Escalate / Resolve issues on all problems, bugs, fixes, andupgrades that have been reported by our users. Using the Track-it software as a tool, monitor all support requestsfrom the organization as well as using it to track support issues reported to Yardi Client Services;▪ Provide system administration for: user security (group / menu /permissions), portfolio security, systemdashboards, workflows, notifications, scheduled tasks, system configuration, build custom correspondence, wordmerges, custom report updates to menu and other administrator functions in a multiple server environment;▪ Develop and deliver training for the Yardi system(s) to both users in the accounting group and other departmentswithin the company;▪ Assist in the design, peer review and testing of Yardi reports;▪ Manage Change control - coordinating change requests, ensuring proper documentation is assembled to submitfor approval and electronically file as required for audit;▪ Develop policy and procedures manuals on system modules and functions including process documentation forthe Yardi Admin functions;▪ Be the Single Point of Contact (SPC) for the application(s) we support with the software vendors;▪ Other projects as required.Position ProfileWe are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. Ifyou are contacted about an employment opportunity, please advise if you require accommodationAcademic/Professional Requirements:▪ Post-secondary degree/diploma in Business Finance or related field.Required Skills/Experience:▪ Minimum three (3) years professional work experience in finance with a proven track record to follow through toachieve results within the Financial Systems (Yardi) Support field;▪ Possess skills to effectively document and manage process evaluation, process improvements and other systemprojects from concept to production;▪ Knowledgeable in proper protocol for security practices of a public company, maintain segregation of duties, properdocumentation and audit requirements and privacy rules;▪ Excellent oral and written communication skills to effectively communicate across all levels within, as well asoutside the organization;▪ Effective organizational and problems solving skills;▪ GAAP for Real Estate Industry – Property Management and Construction Development;▪ Advanced knowledge in the system support & administration of Yardi Voyager 7S / Voyager 7.06.For immediate consideration please send your resume in .docx format to edwin.chang@randstad.caRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are presently recruiting for a Financial Systems Administrator (Yardi System Preferred, but will accept JDE or MRI). This is a fulltime permanent position, located in the heart of Vaughan! Please note our client is back in the office 100% and this position is expected to be in the office fulltime.As a Financial Systems Administrator, you will perform, maintain and be responsible for the Administration and Development of Financial Systems for private and public Real Estate Companies.Responsibilities:▪ In conjunction with corporate standards and the Financial Systems Manager, uphold, maintain and adhere to all security practices including but not limited to: Financial Systems, Systems and Report Development and support methods and infrastructures;▪ Be a subject matter expert (SME), applying technical knowledge in the completion of project(s):o Assist in preparing business case, project plan for financial systems requestso Conduct process review and documentation of current processo Document business requirement gathering analysis / gap analysiso Provide detail requirements / specifications to developers and or 3rd party vendor(s)o Assist with implementation for new systemso Build test case, test plans to enable quality assurance process and change controlo Ensure requirements and deadlines are met▪ Be a subject matter expert (SME), applying technical knowledge in the support of Yardi, Argus, Angus and other3rd party software:o Working with the management teams (committees) to deliver new modules, advance productfunctionality and adaption throughout the businesso Drive change, process improvements, cost savings through▪ Provide helpdesk support to all users in the support of Yardi, Argus, Angus and other 3rd party software :Receive /Track / Troubleshoot / Monitor / Report / Escalate / Resolve issues on all problems, bugs, fixes, andupgrades that have been reported by our users. Using the Track-it software as a tool, monitor all support requestsfrom the organization as well as using it to track support issues reported to Yardi Client Services;▪ Provide system administration for: user security (group / menu /permissions), portfolio security, systemdashboards, workflows, notifications, scheduled tasks, system configuration, build custom correspondence, wordmerges, custom report updates to menu and other administrator functions in a multiple server environment;▪ Develop and deliver training for the Yardi system(s) to both users in the accounting group and other departmentswithin the company;▪ Assist in the design, peer review and testing of Yardi reports;▪ Manage Change control - coordinating change requests, ensuring proper documentation is assembled to submitfor approval and electronically file as required for audit;▪ Develop policy and procedures manuals on system modules and functions including process documentation forthe Yardi Admin functions;▪ Be the Single Point of Contact (SPC) for the application(s) we support with the software vendors;▪ Other projects as required.Position ProfileWe are an equal opportunity employer committed to an inclusive and accessible recruitment and selection process. Ifyou are contacted about an employment opportunity, please advise if you require accommodationAcademic/Professional Requirements:▪ Post-secondary degree/diploma in Business Finance or related field.Required Skills/Experience:▪ Minimum three (3) years professional work experience in finance with a proven track record to follow through toachieve results within the Financial Systems (Yardi) Support field;▪ Possess skills to effectively document and manage process evaluation, process improvements and other systemprojects from concept to production;▪ Knowledgeable in proper protocol for security practices of a public company, maintain segregation of duties, properdocumentation and audit requirements and privacy rules;▪ Excellent oral and written communication skills to effectively communicate across all levels within, as well asoutside the organization;▪ Effective organizational and problems solving skills;▪ GAAP for Real Estate Industry – Property Management and Construction Development;▪ Advanced knowledge in the system support & administration of Yardi Voyager 7S / Voyager 7.06.For immediate consideration please send your resume in .docx format to edwin.chang@randstad.caRandstad Professionals CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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